Scotland Doctors & Physicians

NHS what NHS ?

Can never get an appointment, they close the full surgery at lunch.. Receptionist doesn't care about the patients at all and couldn't care less about you getting an appoi ... more

Reception seem to have an extremely unhealthy attitude and complete and total lack of care and empathy. Will not let you finish explaining anything, accuses you of interu ... more

Totally unhelpful... Reception thinks they are doctor again and again... Claimed passing doctor's advice over the phone... Same as all other previous reviews... But as us ... more

My cry for help was dismissed completely. All I needed was a referral for someone to talk to as emergency help for my mental health and this gp couldnt even help me with ... more

Not efficient, no help on line, can't get appointment, this is ridiculous. I've waited over 2 weeks for a pharmacy review so I've been in constant pain.

I joined here when I moved last year and the help I have had from all is amazing anyone always on hand to help reception the nurses doctors and senior pharmacist best thi ... more

Last week, I got a text asking me to book a phone appointment to discuss blood tests. Ive been trying for three days I have called that number no exaggeration 87 times an ... more

Id leave none if I could! Rude unhelpful receptionist who have suddenly got their medical degrees!

Just some really horrible healthcare practitioners here. I am unable to get medication because Ive lost my other ones and doctors refusing to help, treating you like an a ... more

Actively the worst NHS service I've ever experienced. They just do not answer the phone. I needed an urgent appointment and they insisted on having a telephone consultati ... more

Brilliant staff and doctors I for one have never been let down with any of them we should thank our lucky stars they are there.

Absolutely incompetent at every turn imaginable. The fact they havent shut down yet must be proof god exists because these people couldnt organise a christening in the Va ... more

Online appointment form is a joke can only use it for 2hours then it's closed so if the time doesn't suit you then it's impossible to get an appointment. Staff extremely ... more

Very bad attitude of receptionist

Good surgery

Best Doctor I've ever had & Lovely staff too.

I have been in this practice all my life, I'm 51. It was always a great practice, lovely receptionists and Doctors, and practice nurse. Today was my worst experience here ... more

Absolutely terrible surgery now. In its hay day it was the best around, since doctor young left the place has went down hill rapidly. The doctors, some receptionists (exc ... more

Dreadful doctor. Totally apathetic. Not a toss given, cant get them on the phone, web forms take ages to get a response, have to tell them the same thing 18 times in writ ... more

Absolutely terrible surgery now. In its hay day it was the best around, since doctor young left the place has went down hill rapidly. The doctors, some receptionists (exc ... more

They refused to register me. Despite the fact that I have paid to the government for medical insurance and the GP being nearest to my house, they denied me saying they d ... more

Appointment system is a joke have to be triarged which is not ideal if your in work xx

1 hour and 10min on hold for an appointment from opening at 8.15 to be then told I need to try and do the same again tomorrow. No good.

The doctors have always been helpful and kind however the reception staff are not so consistent. I phoned to ask if a Dr had left a letter for me, without checking the re ... more

No problem

Terrible surgery and terrible staff also, was always made to feel so uncomfortable and it was always an unpleasant experience for me and my family, any doctors that I had ... more

If I could give this medical practice 0 stars then I would. It is by far the worst GP practice I have ever come across. Both doctors are completely incompetent, condescen ... more

Negligence central

If I could give 0 I would. It is impossible to get an appointment here.

Unwelcoming tone, unempathetic, seemingly disregarding the health issues posed by the situation explained to her and basically shoo-ed out her office. I have never had a ... more

The worst surgery ever! Total lack of care as I sustained a knee injury about 4 weeks ago and after being referred by 111 to my gp I was told I could only get a telephone ... more

Absolutely have no words to say phone to get an appointment all the time half 8 or just after and there always already full, in actual agony today and got told to phone t ... more

Gentleman and a top Gp.Has worked at Kildrum for very many years.This is a top practise in Cumbernauld with the best of staff of which Graham MacLoed is one I just can't ... more

Worst doctors EVER! Receptionist want to know whats wrong sorry patient doctor confidentiality!. Also you call so many times to get an answer. I was left ringing for 55 m ... more

Terrible practice - increasingly going downhill. Can never get through on phone, frequently lose prescription requests, doctors unhelpful if you're lucky enough to ever a ... more

Terrible practice. Hard to get an appointment, when you do, doctor couldn't care less. Ignores majority of symptoms, doesn't actually investigate any concerns just stay ... more

This is a Very good doctors surgery they go out there way to help you and also the receptionist staff and nurses aswell Im always a person that worries a lot and they hav ... more

Utterly dismal across the board. Wait weeks to be seen and get talked to with all the compassion of an amazon complaints department. Register somewhere else.

Major learning disabled training required for every one of your doctors

Terrible reception staff. My own GP (at another, much better practice) told me my child would also need to see a doctor about the same matter. The receptionist told me t ... more

Dr willox was a great family doctor he has retired and will be missed..Jamie p....

Unbelievable do doctors even work there? Haven't spoke anyone other than reception over the past few months. And still unable to even get a phone consultation. Something ... more

I've never met the doctor. She seems totally uninterested in helping and will go to great lengths to avoid seeing you. Was passed on to minor injuries for chronic back pa ... more

I have been with the MacLean practice for over 35 yrs ,I alway got an appointment ,the receptionist are all very helpful and courteous.All the GPs are brilliant ,Their di ... more

The staff ,very ignorant , they're receptionist r.not trained dr/nurses to refuse a emergency appointment , o o were on hospitals Tuesday called.2.uucucucucxandbm1

All the doctors that I have seen who care for my mother have been fantastic. They are all caring and listen to her problems. Dr Malcolm waited to see her beyond her own ... more

i find dr mckenzi realy nice and polite i dont lik the other one

You would think someone with mental health issues would be a priority for a doctor but know Im sat here without medication I need. If I throw myself off a bridge tonight ... more