Scotland Doctors & Physicians

Worst service. Phoned today 4th feb 2020 for next available appointment for Lovepreet and been told not untill next friday and then whoever reception there on phone bein ... more

this was the best surgery now its the worst,,,

Great GP practice. Friendly staff, very helpful and had no complaints.

Good for appointments and staff very helpful and doctors are very nice

Shambolic. I've sent in numerous prescriptions (6 precisely) and received no prescription from the pharmacy which is dealing with quite a few members of the public that a ... more

Receptionists are so lovely and helpful, and have had the best care from every gp, yeah you have to redial to get through but sadly it is what it is at the moment but not ... more

Yes this practice is hard to get through too and wait for an appointment. I've been with this practice since birth yes there has been few shady doctors in the past but no ... more

They never answer the phone or call back!

Getting an appointment is a nightmare. This pre timed 'service' is no service ,most impractical for patients. Not everyone is able to phone at such restrictive times. Do ... more

Very disappointed the optometrist was vey ill mannered short tempered very rude went for just a quick check up walked out being overcharged and insulted (please avoid at ... more

The doctors are suited up like they are in a bio hazard lab ,not a surgery seeing patients ,who need facial contact .It's quite absurd to see doctors behaving in this way

Whoever is in charge of the telephone line has a lack of care for patients and is extremely rude. There was not an ounce of professionalism in her approach to speaking wi ... more

It's a joke, my appointment was 2pm got here at 1.45 and at 2.45 I'm still sat here, the receptionist just sat there as I watch other people get seen.. I suffer with bad ... more

Despicable, you can never reach them on the phone, when you do they seem like they deliberately try to not get you seen almost like thats what they were trained for then ... more

I owe my life to the NHS who's expertise saved my life & my babies life over 20 yrs ago, so it's with great regret that I say this: I've been really disappointed with Drs ... more

Very caring and a good listener! Does not hesitate to take action.

Phone line is a loop automatic choice options that are making absolutely no sense and prevent you from speak to any one. Desk staff... imagine angry rabid tasmanian dev ... more

Avoid Avoid Avoid!!!! The worst doctors ever! place is a complete joke! The nurse is so rude and disrespectful the doctors arent much better either!!

Tried to get an appointment two days and 6 calls later a nurse phoned back and informed me to take painkillers, also still waiting 5 weeks later for a nurse to phone back ... more

Awful place.

The staff is extremely rude getting to see a doctor is an impossible mission, its very bad

The admin team here are a disgrace and really unhelpful

This GP practice is endangering lives. Does the receptionist have the money to be sued because I have

This place is a joke never get an appointment everytime a phone up they tell me to call the next day

Dr khan is extremely unhelpful

Its not serious practice, they dont care patients

Took me a week before I could speak to someone. Each time there is tons of calls in the queue and by the time they answer me there is no appointments left because they on ... more

Shocking doctor, should not be in practice. Absolute no care for people. Formal complaint being made. Incompetent beyond belief.

Surgery used to be open 5 mornings weekly, reduced to 3, now 4. Nurse used to be present 2 mornings weekly, then 0, now 1. A much under utilised resource. Confidentiality ... more

Phoned yesterday at 8:20 and waited 50 minutes just to be informed that there is no appointments left, and that I should call next day at 8:00. So today exactly at 8:00 I ... more

I've lived in Shetland for twenty years & honestly NHS Shetland is one of the worst health services I've ever had. They worry more about money that patient care. And if y ... more

Doesn't listen to patients, no people skills or empathy towards issues. I try to avoid him.

shocking started calling them at 9am,fially got through at 10.45 to be put on hold till 11.15 n still on hold shocking

Avoid this place like the plague,, absolutely apauling, from experience they almost caused both my parents deaths and caused myself to possibly have been infertile diagno ... more

I thought this place actually got better but how wrong until today. Called for emergence appointment not one till next Tuesday. Forced to call NHS 24 after assessment the ... more

This guy is a joke, give a wide berth.

Extremely unprofessional, unhelpful and very rude on the phone majority of times. Theres a particular person on reception I wish I knew her name who never fullfils her du ... more

While being a lovely person she fails to understand modern pain relief.