Broomhill Practice

The doctors have always been helpful and kind however the reception staff are not so consistent. I phoned to ask if a Dr had left a letter for me, without checking the receptionist said no and to phone later. I phoned back later in the morning and got someone else, they checked and the letter had been at reception for 24 hours. Not sure if its laziness or negligence but it wastes patients time and creates more work for their colleagues
May 1st, 2023

I Received a letter to call the practice and receptionist told me to P off.
Apr 2nd, 2023

Three time tried to call the practice, no answer , went there just drinking coffee , they laughing at patients. This people shouldn't be working there. Don't try to phone the practice they don't answer , they found way to ignore patients , just go directly there ,you won't see anyone work or any patients in waiting room . I have visited medical centers once or twice a year since 2014 , they all say we are extremely busy but when you go there there is no one not a single person in waiting room to see doctor . It's failure ,because there is no questions and no inspection .
Mar 23rd, 2023

Useless, rude and down right dangerous. The receptionist is a compulsive liar and a certified sociopath who seems to delight in patients being in pain and in urgent need of care. As for the doctors themselves (if you can even all them that) I have never come across people in the medical industry who could care less than them about patients. Its medical practices like this that make me question why we even bother to pay tax to the NHS. They are literally just collecting a wage for doing nothing. On a side note, I suspect strongly that the positive 5 star reviews for this practice are fake. Look at the accounts that made them very closely. I am considering taking legal action against this practice, the receptionist and the doctor for obvious medical negligence.
Apr 21st, 2023

Really great practice, friendly staff, prompt appointments, quick prescriptions if needed. Always very supportive and helpful from start to finish.
Jan 26th, 2023