Murray Surgery

Dreadful doctor. Totally apathetic. Not a toss given, cant get them on the phone, web forms take ages to get a response, have to tell them the same thing 18 times in writing and over the phone and they still dont put it on the file despite promising to every time. Closed for 2 hours in the middle of every day. Closed every other chance they get. Doctors constantly having days off and holidays. Get better mental health support by screaming down a drain pipe. They shouldnt even have a license. Absolutely disgusting.
Apr 28th, 2023

Horrible, dont care if you have to wait in pain and dont send emergency prescriptions to the right pharmacy. Cant get an appointment and have to rely on them deciding when you will be contacted but they wont even tell you when that is so good luck if you are working and not on your phone all day for 3 days. Absolute shambles of a system, never had such a bad experience at a surgery and its such a shame because the doctors are actually good but you can rarely get the help you need when you need it. Receptionists pick up the phone and sound like you are the biggest bother for phoning them, how dare you need help. Honestly dont register here if you value your time or health. If I could give less stars I would.
Mar 4th, 2023

Phoned up about an allergy report for a potential peanut allergy, was told they would be made available on Monday. After repeatedly phoning I was told by a very uninterested and unconcerned receptionist that my results were not yet in. Upon phoning again the next day I was told that my results showed no action required. After going about completely unaware of my peanut allergy for around 3 weeks and therefor being completely unsafe, I was again phoned by the surgery, this time from a doctor who said my results showed I was indeed allergic to peanuts. This is disgraceful as I was completely blindsided to a potentially deadly allergy and was left without any way of preparing for an anaphylactic reaction. The reception staff are consistently useless and terrible at their jobs, it is not difficult to read a result from a name and blood work, and certainly doesnt require a doctorate.
Feb 13th, 2023

Our family are all extremely well cared for by the team at The Murray Surgery. The practice has continually evolved and adapted throughout the publicised demands placed on health services in recent years. Urgent care requests are always met with priority. The systems now in place for routine care enquiries are always dealt with efficiently and professionally.
Feb 3rd, 2023

Disgraceful practice with pretend Doctors..who do not know their proper code of Ethics .. Bring back proper Doctors who don't have to look under the desk to find answer's..
Jan 10th, 2023