Dr Tierney & Dr Canning

Terrible reception staff. My own GP (at another, much better practice) told me my child would also need to see a doctor about the same matter. The receptionist told me they didn't and rudely hung up on me when I tried to explain. She obviously thinks she knows better than my GP. It is proving impossible to get an appointment for my child, though I've been trying in person or on the phone repeatedly. The reception staff are rude and the booking system does not work at all. When I finally got through, I was told dismissively to see a pharmacist. When I explained that I had already seen my own GP about the matter (a quick and easy appt. to book) and she had specifically told me my child would also have to see a doctor- she said goodbye and hung up.
Apr 2nd, 2023

Reception staff are rude and dismissive. Always an issue with my connection on phone. Gunny that as only the GP practice that has issues with this. Nightmare trying to see a doctor.
Feb 21st, 2023

Feb 15th, 2023

Nov 30th, 2022

The management of this practice is appalling. It is extremely difficult and stressful to get an appointment with a GP. You must be on the phone at 8am to try to get a telephone or face to face appointment for That DAY only. It is Not POSSIBLE to make appoints for future dates (eg next day/following week). Only a small number of appointments are available in relative terms and they go quickly. Do not even bother to phone past 8.30 because the appointments are taken. If you are lucky enough to get through and get a telephone appointment they are unable to give an approximate time that the GP will phone back - could be anytime that day! My daughter missed her call due to reception on bus and had to go through the whole thing again next day. The system is a mess...there are plenty of other practices that have triage systems that run very well and sadly I'm looking to move to one now. The ironic thing is that they still continue to take on new patients.
Feb 19th, 2023