Surgical Center Near Me

Feel the need now to change my review after a visit today. Dr Pannell is very good, however one certain Doctor completely disregarded my concerns so won't be returning if ... more

Normally attend Walkergate, but was happy to attend here. Waited a week for appointment, which was fine as non urgent. No issues with reception. Dr Kallay was attentive, ... more

Absolutely brilliant surgery. Always get back to you, utilise new technologies where possible to try and streamline to make the nationwide shortage that impacts all surge ... more

Impossible to get through at all. Have had to come off my medication as I had no way to order repeat prescription. Horrific. Don't know whether to go private or try anoth ... more

The telephone receptionist needs training in manners or if she doesn't like her job leave and someone else can take over, manners don't cost much dear, not worthy of a st ... more

Absolutely brilliant surgery. Always get back to you, utilise new technologies where possible to try and streamline to make the nationwide shortage that impacts all surge ... more

Poor service given to post operation client Can never get a appointment screw up med orders bad service

Just changed to this surgery and very helpful caring staff.

This is a hard time for the NHS and everyone in primary care is under immense pressure. Despite this, the staff at the New Folly have always been polite and helpful and g ... more

Absolutely pathetic, phone consult from a locum so says a pain killer prescription has been sent to chemist and it hasn't been and I believe deliberately. No accountabili ... more

Awful. I registered my newborn over 3 weeks ago I have rung up twice and they still havent Registered her properly. I have asked about six week appointment and eight week ... more

It's not the best of the GP I have been to. The building and the rooms are very old and often stink when you go inside. The staff is cooperative, and I particularly like ... more

Was good, now absolutely useless reception team. Bring back Sally and Sabrina!

been with GP for years and recently i have been going to for Diabetes check up with no issues. more recently am trying to book my daughter in to see a GP for a skin condi ... more

First time calling, receptionist was very understanding and helpful!! ofcourse wait times for appointments are long now but not much can be done about that. Phone call ap ... more

I have been with this surgery for 10 years now, although over the past 2-4 years I have been more of a frequent patient. Very much hit and miss experience. They've lost a ... more

Probably a worst GP as per experience. I don't know why they are being so careless with health of people. Booking appointment on same day is really a ridiculous as they t ... more

Any one can put a review on here ,so when you see so very many 1 star reviews then and a couple of 5 star reviews it makes one think !!! My partner has had nightmare afte ... more

Having moved to the area just before COVID, all I have is positive feedback for the surgery. The midwives were brilliant during my pregnancy and since then the doctors an ... more

Awful reception staff, bar one. Never any doctors and never any pre bookable appointments. The staff in general are indescribably rude.

It's shut basically. "Covid", "unprecedented demand", Who believes this rubbish? The place is being slowly closed down. They employ more people to answer the phone to tel ... more

Rude staff and doctor

Absolutely useless. I was told by the receptionist 2 days ago to call them to book an appointment for get a sick note. Called them at 8:30 and I am told to call the next ... more

Been trying to ring up twice for an new appointment and then they literally go and block my number would give no stars if i could

I have never had problems at Eldon Square surgery. Been there on n off for years & always had pleasant n relaxed visit with a good Doctor

Rude receptionist who was very blunt and told me to go to the walk in centre with my son as they had no appointments. Problem is, you go walk in centre, they tell you off ... more

Very rude receptionist, I wish I had felt more welcomed and had been spoken to and assisted in a much better manner. Left feeling very upset and unsatisfied due to this.

This is the worst surgery in the world. The receptionist is rude beyond belief and the gps done care.moving my business to the Mount.

Very good practice, friendly staff, easy to make appointments. Great doctors a credit to the NHS

Worst GP ever and should close down immediately. Receptionists are rude and not professional at all. They humiliated patients with limited English on several occasions. ... more

I have found the surgery to always be very helpful and professional. Since the merger I have found, when ringing up, there are a lot more appointments available, sometime ... more

Can never get a routine appointment, always told "there not on the system yet". Applied for a sick certificate at work, heard nothing, went into the surgery to ask what w ... more

The GP practice that has been closed for over a year!! Elderly and vulnerable people in the area have to get 2 buses to the practice In Wideopen. This wouldnt happen in W ... more

Very dissapointed. We meant to contact this surgery when our was closed. So we did, the doctor that called us back was useless. I couldn't finish the sentence without bei ... more

Following the Merger with other practices, this GP Surgery is unusable. - Even when you make a call at 8AM for an Apt, you end up in position 20+ queue and worst off the ... more

If I could give less than 1 star I would. Takes forever to get through to them. Over and hour wait time usually. In the process of changing doctors

This is a joke my pops has been on hold for 4 hours to get a nurse appointment .its getting worse will be sending you his phone bill and contacting the health authority .

Awful customer services, only take calls at certain times of the day and weeks to get an appointment, even then, probably just over the phone.

Worst surgery ever. Booked for the nurse and they send me for another surgery. When I arrive was told me that the appointment was cancelled and Rowan text me, they didn't ... more

Worst doctors in Derby. Horizon Healthcare has been thrown out in other parts of the UK

Absolutely appalling . Again, all because of the receptionists . Went to sort out some new meds after seeing a specialist. Was told repeatedly to simply come back later. ... more