Charnwood Surgery

Worst doctors in Derby. Horizon Healthcare has been thrown out in other parts of the UK
Aug 8th, 2022

I found the staff and nurse to be very friendly and helpful
Apr 29th, 2022

They are absolutely rude in the reception I am trying to book an appointment since last week with no success always telling me to call at 8.00 but no one there to pick up the phone always busy tone and after an hour of trying and I get through the re receptionist told no appointment available today try to call tomorrow and this is 7 working days the same things doing every day just keep calling then no appointment try tomorrow The receptionist was very rude and shouted to me I feel very disappointed from this surgery My have has blood test results for diabetes group two and we had sms from the surgery asking us to book appointment to see the doctor not pharmacist Then when we try to book appointment NO appointment available so what on earth I have to do to see the Doctor
Oct 31st, 2021

Receptionists are very unprofessional and rude .
Apr 3rd, 2021

Awful ......they prolonged my diagnosis of having cancer by some doctor telling me I was fine .....I had to fight with them for nearly 2 months to get it sorted even tho I had a scan to tell me that everything was not ok ....doctor ignored that ....I tried to leave the practice but was told it would take 6 weeks before they handed my notes over .....has it got any better there no .....you can't see a doctor at mo but they can call you in for a medication review offer you no appointments then stop ya medication ....the reception team are the rudest I've ever come across in my life .....it took them 2 yrs to get a prescription right even tho I kept showing them what the specialist had recommended and they still kept getting it wrong..... if you value your life I strongly recommend you leave
Mar 19th, 2021