Grosvenor House Surgery

It's not the best of the GP I have been to. The building and the rooms are very old and often stink when you go inside. The staff is cooperative, and I particularly like Dr. Salim. Apart from that, it is a mediocre GP and has only chosen it as it is very close to my home.
May 2nd, 2023

Jan 19th, 2023

Jan 11th, 2023

I have been with this GP for the past 9 years. They used to be so much better especially with the walk in service, at least you knew YOU can be seen by someone. Since Covid seems like they go even more downhill. Unable to book appointment. When you finally book it and wait weeks had to rebook it but I couldn't.Unable to cancel appointment (called 5 times) as I had an emergency with my car. Then another 2 weeks to get a telephone appointment, which lasted for 15 minutes and I was told I will be called in few days to book for blood tests and for breast and Guess what? Never happened. 2 more weeks I get sick. Did not bother to go to them, I simply requested a sick note for work from the beginning when I felt sick as I knew it will take ages. Guess what? Did I get it? No. Was told I will be getting it by Tues ( few days later) never happen. Tried to get them on the phone to chase it Unable to get them. When I finally did, the lady was lovely but now I am extremely angry and upset. Tells me initially that I never requested a sick note, then she finally find it and NO ONE dealt with it. I am explaining to her that I can be kicked out of work ( Civil Service) if I do not get it and no one could be bothered to even check their tabs. Seriously. Unbelievable. No wonder A&E are so busy everywhere. Pointless to have GP in this country if this is how you are being treated. Already told them as soon as I am getting my sick note I will change GP. Really dissapointed.In 4 years I haven't asked for 1 thing from them and when I got a problem takes me 2 months to chase it. Better close it down.
Nov 18th, 2022

The behaviour of the staff is disgusting, pregnant lady on reception (angie?) is terrible. Unless you are white or Asian she is cold, dismissive and insists on sending you away for a telephone consultation only. I watched her book appointments for other patients without question, then quizzed me as to why i need the doctor. She did the same thing twice more when I've been in, to me and another black man. On a diferent occasion i spoke to another lady, with a hijab, who was 10/10 helpful and professional. I came here for help with serious symptoms. After doing tests and having no answers I came back again, explained my worries to the GP and he laughed. I'm sat there and he laughed in my face. Dr Dasoju is literally the worst medical professional I've ever had to deal with. I'd rather die in a ditch then step foot in there again.
Oct 31st, 2022