England BMW Dealer

poor customer service. Reviewed it once before and was told somebody would be in touch to discuss - needless to say nobody got in touch.

Very poor sent a inquiry on the 12/03 regarding a BMW 1 Series PY72AEA on Auto Trader was told by Fiona Thompson on the 13/03 the vehicle was not onsite and once it was ... more

Picked up our first BMW last week and in all a very satisfying and seamless experience. Luca and James very patient and courteous.

Buying a car from BMW Park Lane has been the single most disappointing car buying experience of my life. Started with a sub par preparation of a one year old vehicle that ... more

Fantastic service from start to finish. Andrew helped from the day I emailed about purchasing a new car, to the day I collected my car. Could not have done more for me - ... more

AVOID!!! Worst bmw dealership I have used

Excellent service at this dealership from Tom Simpson, who I can wholeheartedly recommend. Ask for Tom at reception.

Wow, probably the worst organised, worst customer service I have ever seen. Consistently staff and managers just dont seem bothered. You cant deliver quality service on ... more

Warm and friendly greet by Jasmine. Fantastic and knowledgeably service by Alan. Alan is an asset to Vines. 10/10. Would highly recommend.

Best place to buy cars

Such a shame to have to be writing this after using the dealer for 15+ years, however the way this dealer can go from being outstanding to awful is disappointing. Everyth ... more

I had a brilliant experience! I bought the in November. But I just took my car in for a service earlier this month and the service was just amazing. Christine was so love ... more

Great service and price thanks Hussein for all your help

Not professional at all, costumer service 0 rating. I took my car as bmw recall for airbags,8am in the morning. They are in the middle of nowhere, I had to go to Bromley ... more

Last week I have had paid 600 pounds for service front discs and pads which are changed with new one ! But still received messages from BMW UK that my car service is due ... more

Amazing service &professional

We had a great experience dealing with Bowker BMW. Jonny was very professional and a friendly. Car is fantastic too. Car was competitively priced and backed up with a ful ... more

HIGHLY recommend Group 1 Stansted for a new or used BMW experience. Especially if you are fortunate enough to be catered for by Stuart as I was. Everything about the car, ... more

They changed my front tyres WITHOUT letting me know. I got to know that when they showed me the bill in the end. Before that I have already told them in the call not to c ... more

Craig was extremely helpful and patient when I viewed, test drove, and ultimately bought my new car.

We received excellent customer care at Group 1 Hindhead BMW. The staff went out of their way to assist us with an urgent repair. The car was diagnosed and repaired all wi ... more

First class service from Anthony on my new car purchase. He made the whole process easy and enjoyable. I wouldn't hesitate in recommending him to friends/family when they ... more

Mark is the man

Great service

You've tried the rest, now try the best, at affordable prices

Very huge place and have all the service and sales office together.

Simple process to buy a car but the GAP etc persuasion was suffocating. Please make life simpler for people looking for a replacement car at short notice.

Recently purchased a car from here. Steven Ioannou helped us greatly and was very helpful, knowledgeable and made the process easy and enjoyable. Steven knew all the feat ... more

excellent service left you on your own to browse and was there when you needed help

Max Duffield is a credit to this company and has provided excellent customer service, he was a pleasure to deal with. The car was exceptionally well presented and has pro ... more

Normally I dont like giving bad reviews but here we are,The customer service is horrendous basically they told me everything is fine on the car this and that but when I w ... more

Excellent service from Jacob at Ocean Torbay this morning. Was very welcoming and accommodating. Sorted out problem re our Mini warming light efficiently and without fuss ... more

I recently bought a used BMW R1250GS bike from Halliwell Jones. I test rode a 1250 on Saturday, placed a deposit on the bike I wanted and collected it the following Wedn ... more

What a total and utter waste of my time sales men cant even be arsed to call you back after wasting a day I had to call them back then was told by email somebody was goin ... more

Avoid, I bought an aproved car and supoze to have 1 year warranty, but they did not gave me any warranty, I was forced to repair the car on my own expense!! I pay 20000 ... more

Very helpful

Comparing to Milton Keynes , it's much faster to get appointment reception excellent overall quick and easy.

Fantastic customer service, and the service technician went the extra mile, without flannel or charge!

Very poor service Went in on a recall While there I asked for key fob issues to be sorted Tried calling while car was there to ask about collection (5times) no answer Whe ... more

Hard to get hold of on the phone. Do not deliver to the mechanic so had to take a cab to collect a part and take this to the mechanic.

Exceptional high quality, friendly customer service. Thank you for the package you have offered on my new car. The process was effortless with the sales/finance team work ... more

Came in today to purchase a M8 competition brand new. Lady at the desk was not bothered at all. Too stuck up to even say hello. Was asked by a member of staff if needed a ... more

Great experience, John made things seamless despite us having 2 young children in tow. I would highly recommend him and the group.

6 week wait to book the car in to be fixed!!!!! Totally unacceptable

Worst experience I have had. Unfortunately I cannot give less than one star. Avoid at all costs. Called the garage on Friday afternoon asking if a car was available, was ... more