Barons Borehamwood BMW

Apr 25th, 2023

Great experience, John made things seamless despite us having 2 young children in tow. I would highly recommend him and the group.
Apr 24th, 2023

Apr 10th, 2023

I visited there this morning for the first time. No real welcome. I asked if there were any IXs in the showroom - nothing. I was asked if I'd seen one in the car park and said I saw one on charge. The receptionist arranged for someone to get the keys. I was taken out by a lady who didn't give her name. She told me they had one demonstrator only and said we don't keep any stock in the showroom because "why would we?"! I said I had just started looking at electric cars and was immediately asked how I plan to purchase - personal or business and their business manager works Mon - Fri! No conversation other than what my purchase plans were. She went back inside after letting me in the car. No surprises that the car locked and the alarm went off! No response. Alarm rang out and then sounded a second time. At that point, it was turned off from inside the showroom. Got out the car, tried to open the rear doors and boot but the car was locked. I simply left and will not go back there. Completely poor experience and the customer service was non-existent. One customer lost and I would not recommend them.
Apr 24th, 2023

Just another corner dealer! Was there for a main service 530e! Tried to explain to this guy Peter that my car needs some visual checks underneath if possible and few other things. While I was explaining the guy was on his desktop rolling his eyes and sometimes smiling like I was a 15 years old trying to get some toys fixed! After all that been told he will try to look into it. In the afternoon went there and off course out Peter wasnt there anymore, instead another lady pass me the keys without any explanation. Paid 600 for that service and found the next day a dent on the boot as well. Called them and they said will check the cameras! More then a month now no one called me back! Local mechanics have nowadays more customer service then these scammers at Group10
Apr 14th, 2023