Barons Stansted BMW

HIGHLY recommend Group 1 Stansted for a new or used BMW experience. Especially if you are fortunate enough to be catered for by Stuart as I was. Everything about the car, products and services were explained to me in a well thought out and methodical approach, making it all very easy to understand. The staff always made me feel comfortable and never waiting. I wouldn't hesitate to return for me next BMW. Thanks Stuart and Group 1 Stansted.
Apr 25th, 2023

Everyone one was really nice and amazing service
Apr 5th, 2023

Car recalled because of safety issue but staff certainly chasing revenue. No mention of apologies or thanking for understanding, but quick enough to call and suggest getting brakes and tyres done. Also had to wait until bang on 0800, in the rain, despite me seeing staff through the window ready to go at 0750. Got another car to take in later this month, let's see if this one has the same efforts not made!
Mar 29th, 2023

Saw Jack in sales, very professional and knowledgeable. Great selection of cars and a beautiful showroom. Great coffee facilities and the two ladies on reception very helpful. Highly recommended.
Mar 19th, 2023

After an accident my insurance company arranged for my car to be repaired here but due to the circumstances of the 3rd party, wouldn't arrange a courtesy car. After being pushed from pillar to post between my insurance and Enterprise, Claire went above and beyond to arrange a hire car for me, even to the extent that when that hire car was not suitable for my circumstances (HEAVILY pregnant and pram chassis wouldn't fit in boot) she arranged to have an alternative car delivered to me this morning. I could not speak more highly of the service I've received from Claire, she's been an absolute star at what has been a very stressful time. Thank you so much.
Mar 14th, 2023