England Housing Association

I went for an interview in Nottingham with tuntun. I ask the recruitment manager when I will hear if I get the job , she said in 3 days time . I didn't hear from her so I ... more

Im extremely disappointed with the Service I had they very hard work I had trouble understand them on the phone the English was not good Im had very hard difficulty under ... more

Terribly unprofessional and disorganised.

Terrible customer service! The repair team that is, abrupt and rude and really couldn't give any information regarding as to when the job would be done...do they think t ... more

I had good and bad experiences as a L&Q resident,the problems lies in how they respect the residents,there's a certain delimitation between rentee and shareholders,the la ... more

Bad customer services

Absolutely the best company iv worked for, the best in housing and I would recommend Believe housing to everyone

Horrendous its hard to ask for help anyway, to be treated in the manor I was today is despicable.

We have been trying to speak to this organisation for some time regarding issues with a neighbouring property. They started off by saying they would deal with the issues ... more

Have some really genuinely caring employees, who seem hampered by poor communication within depts. Doesn't get better, they sub contract too much. Cheaper service mean c ... more

They never take any problems or issues seriously! They do not care about the welfare of the residents of their housing despite the fact it is part of their job and respon ... more

Don't know what they are doing bodge jobs all round mouldy houses ignore tenants. Builder show up unannounced with no idea what job they are doing and ask the tenant ridi ... more

Was at a meeting which was very help

I live at the back I'm sick to death of one of the residents having there radio on so loud its unbelievable. All windows locked and I can still hear it. This needs to sto ... more

Best housing association ever

Birmingham Civic have been a proactive and supportive landlord, always ready to listen to tenants concerns and suggestions for improvements. An excellent team behind the ... more

Worst company on the planet. Rude unprofessional staff sitting and paid to do nothing.

Good range of properties.

We have been trying since 9clock this morning and nobody is answering this is totally bad service .

Used to be a decent Housing Association. Then they moved and they don't even give local numbers to the peasants to call anymore. Just an always busy national call centre. ... more

It was best place i ever known servites is an ace housing association, I wish I was on them I would no be longer mz sons puppet in this tiny fibre glass hole my own son p ... more

Rubbish company and rude staff

Great housing association

Not good...

Best thing since sliced bread living here what do you expect for 25 quid a week I'm struggling every day everyday is a big struggle for me with my mental health the house ... more

Good houseing

Excellent customer service

Quiet area

As mentioned. Services charges are unreasonable and despite asking for breakdown of costs - I get nowhere. My close has 4 pieces of grass area and those are dead! The cos ... more

Absolutely disgraceful company been waiting for repairs plastering to be done and they say there no repairs on system and no call back either which there was and they to ... more

Residents are treated & spoken to like nursery children,the manager has no interest in health & safety, in fact she has no interest in the job at all.

Useless organisation. UPDATE: Worse than useless organisation, manned (oops) personed ? by incompetents from the top to the bottom.

Several of us residents have Been trying to get L&H to fix our car park lighting for 3 years now, which they are responsible for. Passed pillar to post and no resolution. ... more

Ever badly run and bad staff never work here

Service as a housing provider needs improving

Lovely place, lovely people

Sanctuary housing is fantastic. I don't got how so many people are saying bad things. You get out what you put in. They have helped me turn my life around. Good company a ... more

Shocking service the garden Contractors are the worst. They left the garden half cut. Didn't even bother to trim the edges. Looks like a child done it

Ive been a arches tenant for 18years I cannot fault them,repairs done in a matter of days,wouldnt change for any other housing,staff friendly,

Don't be fooled by the photo. Some flats are like rabbit hutches. My Mum hated living there.

This listing is incorrect. This is a residential home owned or managed by Adactus Housing association. The Adactus office is in Miles Platting on Oldham road not in Chorl ... more

They never help when there is a repair but are quick to walk round and complain about your grass or car.

A little rough feels like a big hostel.

(Translated by Google) Not at all (Original) Wcale nie

Treat tenants unfairly.. worst housing association ever dealt with. Dont deal with complaints accordingly.

Not too bad when living with them but a nightmare trying to exchange, no one knows what theyre doing say one thing then say another. Drag their heels had a full 42 days b ... more

Disgusting multiple leaks in my front room big hole in the ceiling been waiting well over a year and nothing's still not been done absolute joke

I am a sole trader who was asked to do an urgent visit to see a Sanctuary tenant. I gave my fee which was agreed via email, visited the tenant in December 2022 (who was ... more