Longhurst Group

Several of us residents have Been trying to get L&H to fix our car park lighting for 3 years now, which they are responsible for. Passed pillar to post and no resolution. Considering we pay for maintenance of these, strange they dont want to fix these. Tbh we dont think they will ever fix them, as we have lost confidence in them. We dont want to put in a complaint about this attitude, even though we have every right to, as this we not solve the situation. We just want them to do there job.
Mar 6th, 2023

Awful housing association, Jacqui Holland needs firing as her attitude towards people absolutely stinks.
Feb 18th, 2023

This is no coincidence. All important, essential companies and services, medical services, doctor's, dentists, housing companies, care services, food and fuel services, transport, postal services- those that deal with the poorer sectors of society - are all conveniently experiencing unprecedented setbacks and crises.
Jan 19th, 2023

Dec 15th, 2022

after my aunt died on 7th june i made 4 calls to longhurst to try to obtain information on what was expected of me, i was given no advice, just passed around various depts. and fobbed off, no condolences just told to pay a months rent whilst i clear the property and if not to their standard a hefty fine would be imposed. i took legal advice and was told this is very wrong and as i had no contract with them to sign nothing and walk away, posting the key to them and clearing and cleaning to a good standard, with no crib sheet to work to especially. i would have left 0 stars if i could at that point.. however i have given 3 stars after writing to them in detail, my case was responded to same day and with almost instant emails from simone, a lettings advisor. she was very professional and human, she was most helpful and closed matters swiftly and to my satisfaction and is the only credit to your company we found at a very stressful time, hopefully she can take this experience elsewhere where she will no doubt be highly valued in future, as too good for longhurst. Thanks for your follow up Emily, yes of course I can spend time going over matters in detail (again) via your complaints form, highlighting the mostly poor service received from Longhurst. My fee for this would be 175, let me know if that works for you and I'll forward you my bank details.
Jul 20th, 2022