Peabody

Shocking service the garden Contractors are the worst. They left the garden half cut. Didn't even bother to trim the edges. Looks like a child done it
Apr 25th, 2023

Apr 17th, 2023

The worst housing association around they do not care about current tenants and when you asked for a callback they never do
Apr 16th, 2023

Minus Zero star rating, shame this customer service teams managers Peabody Housing Association has no bone in their back side. The worst housing association by any benchmark. Repairs are incredibly frustrating to get it right! Nevermind communication. The have the worst kind of surveyors whio are so unscrupulously ignorant they never do their job properly. In fact they are so unscrupulously the have If you need to resolve your issues with dump mould Never mind about renting a house or a flat from this particular Housing Association. Good Luck with becoming a tenant/ leaseholder or shared owner with Peabody Housing Association residential letting. If you need to resolve your issues with dump mould, rats, mice, poor housing, search the repair line on Google search or disrepair lawyers and you should be able to get this done properly.
Apr 25th, 2023

I went to the Peabody Ealing office yesterday, and the lady that was working at the front desk was very polite to me; however, I really wanted to see my housing officer or the manager, but I was told there is not a housing office here. However, I was seen by Jenn, and she was the most horrible person I have ever met, and even though I have explained about my health issues and that my needs have changed since moving to the flat I moved into three years ago, and I was begging for her to help me, she said catalyst cannot do much about it and they will not be able to help me, and that I shouldnt have signed the tenancy agreement in the beginning. The reason I signed the tenancy agreement was because at that time I didnt have health issues. Now that I explained my needs had changed, she didnt seem to care, even though I am heavily pregnant and dealing with health issues. She left me there crying and wished me Eid Mubarak very rudely and harshly. I did not go there to be wished Eid Mubarak or to be congratulated for being pregnant. I went there to get support, but I was turned down. She left me in the office crying and I went out from the office very upset and could not stop crying and I was feeling very upset and two staff walking by did not even come to check and say if I was ok. Very rude staff there. This is really unfair for someone with a disability, and not getting enough support will just impact that person mentally and physically. If I knew Peabody would not be able to help me at all, I would not have signed the tenancy agreement, and I wish I had read the reviews from the beginning before going for it. I call, and I send so many emails to explain my situation but I am still being ignored. This is disgusting in how they treat residents, especially those with disability-related health issues. I just hope that by joining and emerging with Peabody, things will change for the better and more residents will be offered the support they require. The system is very poor.
Apr 18th, 2023