England Housing Association

They got me back on my feet and I haven't looked back. Now have a career and a home. I can only imagine the people who gave one star are the people who resented being hel ... more

I lived here some time ago, it was a terrible place. Sad to see it's still making money from exploiting vulnerable people, instead of helping them. You have no shame, you ... more

Had house fire and when you get updates dont get back to you left bathroom with no flooring down said give me a 50 voucher for b@q that not going cover cost and pay someo ... more

Left me and my family with no heating for 3 days

Collins from TVH accounts department is very abrupt and rude.He was rushing me as if he was on a challenge.Need to train staff .Kindness and understanding goes a long way ... more

Nice sheltered accommodation

Just been offered a flat from Riverside and it was disappointing dirty nasty wo

Visited a resident who was feeling unwell. I was concerned that l was able to walk in and go to the flat without being challenged. I tried to find a member of staff but w ... more

I moved out of my property 6 weeks ago and still waiting to get my overpayment which is over 500. Ive called numerous times and cannot get hold of the accounts team, e ... more

Carnt get thow bin tryin all day for 2 days no answer a tree has fell on my car a d iv bin reported thay are not safe for 2weeks.surposed to have a tree surgeon out to lo ... more

Good customer service

No heating or hot water been ringing guinness for over 1 hour and nobody is picking up the phone

Appalling company.

Family of 5 witch 3 of them are disabled held prisoner/to ransom, in a small 2 bedroom flat! for roughly 5 years! they are refusing to let us move and keep falsely report ... more

Shocking service they sent a contractor in my flat, my carpet is ruined because of the contractor, I have made an complaint and still nothing. Terrible service

Cold damp flats. Keep telling us we'll get new windows and we're still waiting. We had to go to our MP before they would even provide insulation, then they got a grant fo ... more

They are unprofessional. More than 1 years with a window in the communal area broken. They just replaced with a piece of wood and that is. I am considering escalate more

Cockney, arrogant, privileged staff; as demonstrated by their need to try and call out residents with their response of ? To a one star review. What a bunch of *****

I hate ur company I've been waiting ages for builders to come well they did come! THEY DIDN'T EVEN KNOCK ON THE DOOR I DON'T RECOMMEND PEOPLE!!

GOOD XXXXX

I have been a resident of prima for 19years they are a very caring social housing association.

A scam to make money out of homeless people .

Difficulty to find office

Good

Never been here

My radiator pipe burst in my front room 2day so I rang Torus & reported it after waiting a hour I spoke 2 a lady who said sum 1 will be out within 4hrs no later than 8.20 ... more

Nothing to say really,

Clear helpful explanations etc

Southern housing is the worst housing association I have lived in. I moved in around September last year and have put in 10 repair jobs, as they didnt come round and do c ... more

No on site manager therefore lacking in support for vulnerable residents. Care calls not in place or offered. Are there even compliance regularities in place? Considering ... more

no comment

Great place

Could do with updating, floorboards squeak that much sounds as if upstairs is in the hallway.

Tried to call them multiple times, and looks like they phone line has a problem ...The only thing I can hear is noise it doesnt even seem that's is ringing ...

Dreadful. Awful staff that repeatedly lie to you and fob you off regarding essential maintenance issues.

Very helpful

Elaine brown! Very nice woman She gave me the best housing advice and put me in the right direction

There is no office here

Nice place

Very helpful & caring.

A fantastic mutual housing coop, providing affordable houses to those in need

Very helpful people

Poor service

TERRIBLE! I'd give no stars of I could. Framework has made me homeless TWICE. Rules and regulations might as well be non existent. Full of addicts, roaming around the hal ... more

Brilliant place and great staff

It does not help people in partington Estate