( 20 Reviews )
Quality Sofas Midlands Ltd Logo

Quality Sofas Midlands Ltd

Sofa Store

Leggett Freightways Ltd, Sampson Rd N Birmingham, eng B11 1BG
Ibby

This is probably the worst customer service I have encountered . Please be aware of these people. Far easier to buy from reputable places .

( 266 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

5, St Andrews Quay, Retail Park, St Andrews Quay Kingston upon Hull, eng HU3 4SA
Dave Hunter

Very slow to deliver goods , very difficult to get in touch with . Promised me compensation but nothing from them

( 174 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Ransomes Euro Park, Central Ave Ipswich, eng IP3 9SN
Air Vizbarait

Good choice of carpets. Good offers, deals, and prices. Outstanding customer service. I am happy with a deal, carpet, and fitting. Only time will show of quality.

( 136 Reviews )
DFS Ipswich Logo

DFS Ipswich

Sofa Store

Futura park, 1 James Bennett Ave Ipswich, eng IP3 9SP
paul pettican

We visited Ipswich DFS to have a look at several sofas. A person called Marcus (Marc) approached us and was very friendly. He said just ask if we had any questions. He le ... more

( 218 Reviews )
DFS Poole Logo

DFS Poole

Sofa Store

Unit 1 Broadstone Way, Wessex Gate Retail Pk Poole, eng BH15 3TE
Alex Curwen-Reed

Attended the DFS Poole store yesterday, spent 30 minutes looking around the shop and at fabric samples, but not a single employee even acknowledged me. By comparison, I w ... more

( 134 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Unit 5, Solartron Retail Park, Solartron Rd Empress Ward, eng GU14 7QL
Josefina Carey

Friendly staff and very helpful..

( 12 Reviews )
Sofa Workshop - Chester Logo

Sofa Workshop - Chester

Sofa Store

21 Watergate St Chester, eng CH1 2LE
sue pamphilon

We bought a sofa from Sofa Workshop, paying over 2,900. The one we tried n the shop was lovely and comfortable. When ours was delivered, sadly the feather filled seat c ... more

( 172 Reviews )
DFS Farnborough Logo

DFS Farnborough

Sofa Store

Unit 1, Solartron Retail Park, Solartron Rd Empress Ward, eng GU14 7QJ
Allan Eccles

Told 14 days for the delivery , it's now late unable to track order it says is being manufactured ,now 7 days late and unable to phone,

( 195 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Cribbs Causeway Retail Park, Lysander Rd Bristol, eng BS34 5UR
Carly Swan

Great service!

( 226 Reviews )
DFS Hanley Logo

DFS Hanley

Sofa Store

Cobridge Rd Stoke-on-Trent, eng ST1 5RE
Lynne Rowland

Ordered a Sofa online and it arrived 6 weeks later. When we unwrapped it it was damaged on the back and the legs on the sofa were incorrect and did not match the legs on ... more

( 205 Reviews )
DFS Carlisle Logo

DFS Carlisle

Sofa Store

Duke's Rd, Hardwicke Circus Carlisle, eng CA1 1JD
Shannon Bell

Would give it a score of 0 if I could!! Horrendous customer service never felt to lied to and let down by a company in my life! Do not use DFS Carlisle!!!!!!

( 123 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Crossley Retail Park, Carpet Trades Way Kidderminster, eng DY11 6DY
Wayne Brown

A little over priced

( 14 Reviews )
Buy Sofas Direct Ltd Logo

Buy Sofas Direct Ltd

Sofa Store

14-16, Trident Centre, High St Dudley, eng DY1 1QJ
Atif Zar

Ordered bed frame, bedside table , dressing table and sideboard mid/end of May. Bedside table and sideboard received in 2-3 weeks and was promised everything else will be ... more

( 106 Reviews )
DFS Longwell Green Logo

DFS Longwell Green

Sofa Store

Retail Park, Aldermoor Way Bristol, eng BS30 7DA
Jim Broom

Fast delivery friendly staff

( 128 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Interchange Retail Park, Ampthill Rd Bedford, eng MK42 7AZ
Una Burridge

Good service when buying no pressure, good advice delivered furniture date promised, ,but the aftercare not impressed, as the shop did not want to know referred me to th ... more

( 67 Reviews )
DFS Luton Logo

DFS Luton

Sofa Store

Unit 1, Hatters Way Retail Park, Chaul End Ln Luton, eng LU4 8FD
Arif

Bought sofa recently. Was a clearance product and left in store floor until for delivery today which was odd. 3rd party delivery of the store recommend him. I agreed pri ... more

( 40 Reviews )
Furniture Valley Home Logo

Furniture Valley Home

Sofa Store

Serving London, eng NW9 5AL
Renzo Natale

Incredible service highly recommended

( 229 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Silverlink Shopping Park, The Silverlink Tyneside, eng NE28 9ND
David Redpath

Great service, not pushy, good advice

( 198 Reviews )
DFS Warrington Logo

DFS Warrington

Sofa Store

Riverside Retail Park, Vernon St Warrington, eng WA1 2HG
Simon Herridge

My partner and I had been in a few days ago and had a lovely experience, looked after by Kathy. We came back today to make some final decisions and purchase a sofa! As so ... more

( 15 Reviews )
DFS Barnstaple Logo

DFS Barnstaple

Sofa Store

Unit 2, Anchorwood Retail Park, Taw Wharf Barnstaple, eng EX31 2BN
Allan Day

Stood in there waiting to be spoken too re our wants, totally ignored despite staff walking past with customers, or items to put alongside sofas. Just a simple "be with y ... more

( 140 Reviews )
Sofa Club | Crawley Logo

Sofa Club | Crawley

Sofa Store

Southgate Ave Crawley, eng RH10 1FP
Chunkus

Very rude staff

( 106 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Unit 2C, slough retail park, Twinches Ln Slough, eng SL1 5AD
Aqib khan

Slough branch. Extremely bad service. Avoid at all cost. Well never go back there again.

( 173 Reviews )
DFS Derby Logo

DFS Derby

Sofa Store

Meteor Centre, Mansfield Rd. Derby, eng DE21 4SY
Gary Hull

Didn't like the furniture.

( 238 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Kingsway Retail Park, Kingsway Derby, eng DE22 3FA
Josephine Gadsby

Bought two 3 seater sofas from SCS just out of warranty I noticed that the Fabric was starting go very bobbly (like woollen jumpers do) I went into the shop and was just ... more

( 86 Reviews )
Sofology Warrington Logo

Sofology Warrington

Sofa Store

Pinners Brow Retail Park, A49 Warrington, eng WA2 7XA
Gabor Gulyas

When my sofa was delivered the delivery crew tried to showed me how does the leg and head comes and goes up and down but the head came out a bit and stopped moving. We sa ... more

( 118 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Unit 1, lady bay retail park, Meadow Ln Nottingham, eng NG2 3GZ
Kevin Moore

A good selection of furniture at good prices. Some staff great, some should be got rid of. Plenty of choice available at a variety of qualities and prices. Well worth a v ... more

( 212 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Alexandra Retail Park, Units E & F, Corporation Rd Grimsby, eng DN31 1SG
Mark Henson

A bit pricey

( 150 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Unit 2, Orbital Retail Park, Voyager Dr Cannock, eng WS11 8XP
Marlene Burdett

Excellent service

( 181 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Lakeside Retail Park, W Thurrock Way Grays, eng RM20 1WN
STEVE EGGINTON

Walked in and was welcomed but was told totally the wrong info around ordering a carpet the sales person got the delivery fee wrong and even the amount you need to spend ... more

( 255 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Tritton Retail Park, Tritton Rd Lincoln, eng LN6 7AN
Karl tucker

More staff than customers and constantly hounded by staff , if I want help or to purchase something I'll ask for it

( 247 Reviews )
DFS Brent Cross Logo

DFS Brent Cross

Sofa Store

Brent Cross Shopping Park, Unit E Bx, Tilling Rd Golders Green, eng NW2 1LS
A. N.

Amazing service! Very kind, informative and helpful staff. Very happy with the sofa we ended up buying. A lady spent 1.5h with us explaining everything about sofas, cushi ... more

( 182 Reviews )
DFS Brigg Logo

DFS Brigg

Sofa Store

Scawby Rd Brigg, eng DN20 9JH
john batty

Large selection of well made furniture

( 218 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Unit 3, Cortonwood Retail Park Brampton Bierlow, eng S73 0TB
Dianne Keegan

We have been today to cortonwood bought 2 3 seater recliners sofas lazy boy the lady called suzie were a lovely sales assistant She showed us many sofas she was not push ... more

( 204 Reviews )
DFS Coventry Logo

DFS Coventry

Sofa Store

Alvis Retail Park, Holyhead Rd Coventry, eng CV5 8BW
Barbara Ayarkwa

DFS coventry are thieves!! Sold me a sofa which is a completely different colour to their showroom colour. When the sofa arrived it does not match my living room space as ... more

( 218 Reviews )
DFS Sheffield Logo

DFS Sheffield

Sofa Store

Off Fornham St, St Mary's Rd Sheffield, eng S2 4AL
David Cropper

Long delivery time . Staff not very helpful.

( 106 Reviews )
DFS Cheltenham Logo

DFS Cheltenham

Sofa Store

GALLAGHER RETAIL PARK, Off Tewkesbury Rd Cheltenham, eng GL51 9RR
Huw Roberts

Plenty of help from one of the staff

( 167 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Unit 11, Cambridge Retail Park Cambridge, eng CB5 8JL
Andy Taylor

Its okay. The company with the annoying adverts. I for one do not like being pounced on by sales staff and followed around the store. I find that as annoying as their adv ... more

( 114 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Unit 6, Kingsditch Retail park, Kingsditch Ln Cheltenham, eng GL51 9PX
Malcolm Rogers

I am very disappointed with the way customer service has treated us! Our furniture was faulty, and we have to put up with it until after Xmas

( 3 Reviews )
BIG BRANDS NEW - EX SOFAS AND BEDS Logo

BIG BRANDS NEW - EX SOFAS AND BEDS

Sofa Store

7-9 Easy Rd Leeds, eng LS9 8QS
Faisal Gondal

Needs to be organised properly and no prices on display for any sofas. Have to keep asking staff member for each sofa.

( 144 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Unit 2 St Oswalds Retail Park The Gloucester, eng GL1 2UE
Jackie Dyer

I needed a good quality sofa bed with a comfortable mattress. A very freindly salesman called Youseff looked after me. He was very professional, offering excellent advic ... more

( 119 Reviews )
DFS Kettering Logo

DFS Kettering

Sofa Store

Belgrave Retail Park, Northfield Ave Kettering, eng NN16 9TS
stace fox

Not great service, advisor came accross standoffish and rude. Disappointing.

( 85 Reviews )
Sofology Slough Logo

Sofology Slough

Sofa Store

slough retail park, Twinches Ln Slough, eng SL1 5AD
Amrita K Kajla

The delivery drivers were really polite etc however my corner sofa has gaps inbetween and are bent. The installers said it would straighten out after we sat on them etc b ... more

( 237 Reviews )
DFS Hove Logo

DFS Hove

Sofa Store

Goldstone Retail Park, Old Shoreham Rd Brighton, eng BN3 7PN
Matthew Gain

Nice store, awful customer service. Numerous members of staff in the store but not once was asked if I needed help, had to use the website whilst in store to find informa ... more

( 35 Reviews )
Kimbell & Co Interiors Logo

Kimbell & Co Interiors

Sofa Store

Riverside Industrial Estate Market Harborough, eng LE16 7PT
Nigel Thornton

This is now closed no longer trading

( 94 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Unit 3 Clock Tower Retail Park, Westway Chelmsford, eng CM1 3FJ
David Broughton

really helpful and friendly staff - much better service than my local Colchester branch - they only dropped a star because you cant phone the branch direct and have to th ... more

( 26 Reviews )
Darlings of Chelsea Sofas (Parsons Green) Logo

Darlings of Chelsea Sofas (Parsons Green)

Sofa Store

33 Parsons Green Ln Town, eng SW6 4HH
Matilde Bertoldi

Terrible service, ordered a sofa from them more than two months ago and still no news or any voluntary update from them, I would seriously reccomend anyone who wants to o ... more

( 173 Reviews )
ScS - Sofa Carpet Specialist Logo

ScS - Sofa Carpet Specialist

Sofa Store

Unit 2B, Nene Valley Retail Park, Towcester Rd Northampton, eng NN1 1ET
LIZ LEWIS

We bought our recliner chairs here! Good service and delivered in time (not quick but better than DFS!)

( 150 Reviews )
DFS Northampton Logo

DFS Northampton

Sofa Store

18-20 Towcester Rd Northampton, eng NN1 1EE
Nigel Raisborough

Very helpful and friendly staff

( 10 Reviews )
HHI SOFA LTD Logo

HHI SOFA LTD

Sofa Store

street, unit 2b vulcan works, Vulcan Rd Bilston East Ward, eng WV14 7JY
maxine holland

If I could leave 0 stars I would. Ordered sofa 650. 24 hours after having it, it broke and the cushions were flatter than pancakes. 2 weeks later still waiting for collec ... more

( 156 Reviews )
DFS Bradford Logo

DFS Bradford

Sofa Store

Forster Square Retail Park Park, Valley Rd Bradford, eng BD1 4AG
Sharmin C

Thoroughly impressed with my shopping experience at DFS. Akaash was great to deal with, there was no high pressure sales tactics just good advice and traditional customer ... more

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