DFS Hanley
Hours
Chamber Rating
-
Kayleigh Williams
Apr 23rd, 2023 -
Caroline Burrows
Apr 9th, 2023 -
Lynne Rowland
Ordered a Sofa online and it arrived 6 weeks later. When we unwrapped it it was damaged on the back and the legs on the sofa were incorrect and did not match the legs on the chair. Notified DFS straight away and wrapped the sofa back up. I was advised I would get a call back. Apparently only the store can call you back even though I bought it online and have never been near a store, but it has now been 5 days and I am yet to speak to the store!. I would just like to arrange collection as I would like to reject this sofa as it is faulty. You just cannot get through to someone with any authority to deal with the issue, can only get through to call centre staff who do not have the authority to deal with a customer issue. So frustrating. I am happy to return the sofa to the store if that make life easier for you. ***** update**** 8 weeks on I am still waiting for someone to collect the damaged sofa I have rejected!! NO ONE COMMUNICATES WITH YOU
Apr 7th, 2023 -
Cynthia Jackson
Really impressed with the quality, choice and price of the furniture I would most definitely recommend dfs
Apr 1st, 2023 -
Neil Collins
We were looking for some new furniture for our house. We went to dfs to havre a look at some sofas. We found a really good deal on a bundle. We were served by Ross who was really helpful and managed to source the one we wanted from another store. Would definitely recommend dfs because the of service we received from Ross.
Mar 15th, 2023
Contact Info
- (333) 999-9777
Questions & Answers
Q What is the phone number for DFS Hanley?
A The phone number for DFS Hanley is: (333) 999-9777.
Q Where is DFS Hanley located?
A DFS Hanley is located at Cobridge Rd, Stoke-on-Trent, eng ST1 5RE
Q What is the internet address for DFS Hanley?
A The website (URL) for DFS Hanley is: https://www.dfs.co.uk/?y_source=1_MTkzNzUzNTEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Q What days are DFS Hanley open?
A DFS Hanley is open:
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 10:00 AM
Q How is DFS Hanley rated?
A DFS Hanley has a 3.6 Star Rating from 226 reviewers.
Hours
Ratings and Reviews
DFS Hanley
Overall Rating
Overall Rating
( 226 Reviews )Kayleigh Williams on Google
Caroline Burrows on Google
Lynne Rowland on Google
Ordered a Sofa online and it arrived 6 weeks later. When we unwrapped it it was damaged on the back and the legs on the sofa were incorrect and did not match the legs on the chair. Notified DFS straight away and wrapped the sofa back up. I was advised I would get a call back. Apparently only the store can call you back even though I bought it online and have never been near a store, but it has now been 5 days and I am yet to speak to the store!. I would just like to arrange collection as I would like to reject this sofa as it is faulty. You just cannot get through to someone with any authority to deal with the issue, can only get through to call centre staff who do not have the authority to deal with a customer issue. So frustrating. I am happy to return the sofa to the store if that make life easier for you. ***** update**** 8 weeks on I am still waiting for someone to collect the damaged sofa I have rejected!! NO ONE COMMUNICATES WITH YOU
Cynthia Jackson on Google
Really impressed with the quality, choice and price of the furniture I would most definitely recommend dfs
Neil Collins on Google
We were looking for some new furniture for our house.
We went to dfs to havre a look at some sofas.
We found a really good deal on a bundle. We were served by Ross who was really helpful and managed to source the one we wanted from another store.
Would definitely recommend dfs because the of service we received from Ross.