DFS Brigg

Large selection of well made furniture
Apr 26th, 2023

Don't choose DFS worst experience ever , shocking customer care, aftercare poor, bought our sofas for delivery in November. They arrived the two delivery men brought them in very heavy handed. Ripping my sofa on entry. I said I didn't want them due to this. I was told we would leave them here and I'll contact customer care to reorder some new sofas.When putting them together I noticed there was a spare two legs on side. They tried telling me this sofa didn't need it. There a heavy 4 seater and was centre support. When reading instructions clearly stated they were requires I pointed it out. They tried fitting but couldn't find the holes but made two anyways which cracked the leg and the bottom of my sofa. When the delivery team left I contacted customer care to make sure they was aware they said the sofas couldnt be returned but could be repaired. I was fuming just paid all this money for some new sofas and to be told i would have to have them repaired. Back and forth and getting no where with damaged sofas my only options seemed to get them repaired. When and engineer came it was found the retaining nuts was never fitted in factory, the repair was made when I got home found out there was another rip made by the engineer in a different place. The engineer in total made 4 visits and still my sofas aren't as they should be . It's taken until now for them to other me compensation which they also messed up . Store DFS Brigg Area Manager/ Waste of time.Evangelene Do not buy from DFS Do not buy from Brigg store.
Mar 27th, 2023

Mar 15th, 2023

Absolutely brilliant place staff absolutely brilliant 2 and also the salesman accommodate for children with autism will recommend this place to my friends and family and anybody that read this brilliant place
Feb 22nd, 2023

Disinterested staff, more concerned with chatting together
Jan 20th, 2023