England Sofa Store

Great service. Imrsn was very courteous not pushy and was knowledgeable

A Delightful Shopping Experience Sofology in Coventry are amazing. We had no idea what kind of sofa we wanted. We were kindly greeted by the lovely Mariola who explained ... more

employees arguing about customers , forcing insurance , suppliers opening doors to other rooms , taking photos in the house without permission , unreasonably pulling the ... more

Have just taken delivery of my sofa and chairs, initially couldn't be more pleased. The delivery guys were great too. However within a couple of days we have noticed that ... more

They sell some of the best furniture I have come across in a while and above all they are friendly

All staff were very helpful and professional. Dani helped us find the sofa which met our specifications. I would highly recommend the shop.

Purchased from this store corner illinois sofa. Staff were very helpful and knowledgeable, Jackie who we saw in store, was a great help. The whole journey went smooth ... more

I do not know where to begin, I ordered a 2 seater Gatsby Sofa and Armchair last year in August. I had a decorator booked but got let down. Sam, at Newman and Bright ve ... more

Some of the rudest salesmen (including manager) I have ever met. How the branch makes any sales I do not know.

Sadly our experience has been anything other than stressful and problematic. Our 5,000 sofas arrived in November 2021. On delivery we noticed that they were badly damaged ... more

Just spent over 2 hours choosing a new sofa and chair, could not fault the sales team who made us most welcome.

Great deals, lovely furniture and very friendly and knowledgeable staff

Very friendly and helpful service, good choice colours and fabrics.

Absolutely disgusting, soon as they have your money, your done with em in their eyes, waited 12 weeks for a sofa they said they would expidite, in order to get my custom. ... more

Excellent choice and helpful staff. Customer toilets need attention hence only 4 stars

I have been here on three occasions! Staff are helpful and friendly

Very good

Friendly staff without being too pushy

Lovely large showroom with lots on show. Staff were very friendly, Christos was especially helpful and patient. Looking forward to receiving our new sofa.

Just wanted to say a huge thank you to Emma from the Gateshead store. We met with her over a few consecutive weekends as we discussed our quite particular wants and needs ... more

Extremely poor service. They are fraudulent. Delivered faulty sofas denied to refund and for repair giving me three weeks time to fix it. Very rubbish service

I purchased 2 sofas at the end of Sept 2022 from the Chelmsford Branch.The showroom staff were excellent , very polite and helpful. By the end of December we were aware t ... more

Great service last time I bought a sofa, Great service again this time! Wouldn't go anywhere else. Any jobs going for sofa models?

Brilliant company - super efficient and great quality.

I just love the product

Great product, new displays look amazing!

Ok sofas

Two sofas. Very nice.except not colour fast.dropped something and tried to clean it with water. Colour vanished. Complained to company. Dreadful customer service. No resp ... more

Went with my son and daughter in law as they wanted a new sofa Helpful staff, not overpowering. Good selection of styles. The sofas are on order, not yet delivered.

Well worth a visit

I've bought a sofa from your shop. However I wanted a sofa to help my neck injury. I was recommended a sofa with neck support bought separately. But it has proven uncomf ... more

Great shop unparalleled expertise in their field.

I've been to this showroom, in the past for an interview and was treated awful by the department head she's definitely painted a toxic picture of this brand. I'll avoid a ... more

Dale was amazing went to the shop and he absolutely killed it what a superstar

Very friendly staff and very proffesional

Just looking

I ordered a lounge carpet from the Milton Keynes store, when the fitters came they stunk of weed and spent the whole time arguing with each other, they blocked in my elde ... more

We called in today as visiting the area to have a look round as we don't have a very local one to us. The two ladies that were working couldn't have been any more helpful ... more

Bad experience when enquiring about renting flat, spoke over the phone but when comes in person denied viewing upon request that can be done over the phone. Very unprofes ... more

Very clean and tidy, staff happy and offered help, but not pushy and didn't make you feel like you was just a sale to them. Asked good questions about what you was lookin ... more

Nice store, plenty of choice to look at sofas and others. Staff are polite and respectful as well. Pricing is okay, if you want to have it delivered.

Very disappointed that the material swatches I ordered were never received. Wanted to recover our MultiYork suite but not encouraged by service so far.

I went looking for a sofa during the sale season. I bumped into Hasmit, who was really friendly and helpful. There was no pressure in selling or anything. Overall was a g ... more

I am really pleased with my 2 sofas and pouffe. Excellent value for money and good customer service.

I have no words. They had no beds

Customer service is good but customer service isnt everything, we ordered sofas and paid nearly thousand pounds deposit, a couple of days later we were told that sorry we ... more

I like it

Told in store that if we got a mark on sofa just to ring and someone would be out to clean it, my god so untrue, going through insurance who sent a cleaning wipe that has ... more

Excellent customer service at Sofology Rugby! Met with a genuine welcome on the way in and left to browse in peace. A member of staff was always on hand if we had questio ... more

Lied to!!! Janine said the chairs had better bounce back foam that never stayed sunk, but to alternate chairs which mr and my wife have been doing over the last 12, mon ... more