Sofology Leicester
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C2 Fosse Park S, Everard Way
Leicester, eng LE19 1UT - (344) 481-8048
Hours
Chamber Rating
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Craigh Bennett
Mar 25th, 2023 -
Adam Bold Bros
Apr 22nd, 2023 -
Annabel Sainsbury
Mar 30th, 2023 -
Rod Langman
Mar 24th, 2023 -
Steve White
Apr 14th, 2023
Contact Info
- (344) 481-8048
Questions & Answers
Q What is the phone number for Sofology Leicester?
A The phone number for Sofology Leicester is: (344) 481-8048.
Q Where is Sofology Leicester located?
A Sofology Leicester is located at C2 Fosse Park S, Everard Way, Leicester, eng LE19 1UT
Q What is the internet address for Sofology Leicester?
A The website (URL) for Sofology Leicester is: https://www.sofology.co.uk/stores/leicester?utm_source=google&utm_medium=organic&utm_content=leicester&utm_campaign=gplaces
Q What days are Sofology Leicester open?
A Sofology Leicester is open:
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Q How is Sofology Leicester rated?
A Sofology Leicester has a 3.7 Star Rating from 117 reviewers.
Hours
Ratings and Reviews
Sofology Leicester
Overall Rating
Overall Rating
( 117 Reviews )
Adam Bold Bros on Google
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Annabel Sainsbury on Google
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Rod Langman on Google
Staff very helpful.
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Steve White on Google
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Craigh Bennett on Google
Went into the shop around 10 weeks ago and purchased the cricket 4 seater sofa and chair and the sales assistant who calls himself "happy" could not have been anymore smiley and helpful! Once you have placed the order however is where the problems start!
The sofa after 8 weeks was booked for delivery and it was coming today. The delivery guy rings me and tells me we will deliver your sofa today but do you know your chair isn't here... Just the sofa!! I called sofology customer service straight the way and the call the warehouse and it turns out that apparently the chair is definitely on the lorry and that the chair arrived in the warehouse at the same time so it's definitely on the van. The driver turned up and insisted it wasn't and he was quite abrupt and dismissive towards my partner.
We then noticed the sofa looked small and it turns out they tried to deliver a 3 seater rather the 4 seater we ordered!! We refused the delivery got back on the phone to CS. They call the warehouse again and this time tell me the chair is still with the supplier and was not at the warehouse and confirmed the supplier had sent a 3 seater!
After this I spent hours on the phone on numerous phone calls to numerous people trying to sort this mess out. Eventually they offered me 500 compensation but they had to create a new order which now means I have another 8 week wait at least! And what happens if it all goes wrong again!? Another 8 week wait!? Even if it does arrive I pray to God that there are no issues with it!
I cannot understand how they can get it so wrong! There are so many bad reviews for sofology and I wish I had read them before purchasing which seems to a common thing said in lots of reviews for them.
It's absolute incompetence and I would definitely recommend you avoid sofology at all costs!