DFS Chelmsford
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4 Clock Tower Retail Park, Westway
Chelmsford, eng CM1 3FJ - (333) 999-9777
Hours
Chamber Rating
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GARY PHILLIPS
I purchased 2 sofas at the end of Sept 2022 from the Chelmsford Branch.The showroom staff were excellent , very polite and helpful. By the end of December we were aware that the bigger of the sofas cushions were going very flat and it appeared as if the base was sinking.We contacted DFS who sent an agent out , he gave us a lecture on how to sit on a sofa and said as far as he was concerned there was no problem , it has gotten worse , we went back to the store and raised the issue again and were given another appointment for today 21 March 2023 and must wait in all day , it is now 1400 and no visit or call to say when they will arrive , so far our experience of The aftersales service of this company leaves a lot to be desired .
Mar 4th, 2023 -
Zoe Tara
Nice showroom, not too busy, friendly staff, no hard sell.
Feb 10th, 2023 -
Roger Slade
Good selection
Jan 11th, 2023 -
Ray Lomas
Oct 28th, 2022 -
Dave Fox
Ok place. Staff helpful, not pushy.
Oct 27th, 2022
Contact Info
- (333) 999-9777
Questions & Answers
Q What is the phone number for DFS Chelmsford?
A The phone number for DFS Chelmsford is: (333) 999-9777.
Q Where is DFS Chelmsford located?
A DFS Chelmsford is located at 4 Clock Tower Retail Park, Westway, Chelmsford, eng CM1 3FJ
Q What is the internet address for DFS Chelmsford?
A The website (URL) for DFS Chelmsford is: https://www.dfs.co.uk/?y_source=1_MTkzNzUzNzEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Q What days are DFS Chelmsford open?
A DFS Chelmsford is open:
Sunday: 11:00 AM - 11:00 AM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Q How is DFS Chelmsford rated?
A DFS Chelmsford has a 4.1 Star Rating from 63 reviewers.
Hours
Ratings and Reviews
DFS Chelmsford
Overall Rating
Overall Rating
( 63 Reviews )GARY PHILLIPS on Google
I purchased 2 sofas at the end of Sept 2022 from the Chelmsford Branch.The showroom staff were excellent , very polite and helpful. By the end of December we were aware that the bigger of the sofas cushions were going very flat and it appeared as if the base was sinking.We contacted DFS who sent an agent out , he gave us a lecture on how to sit on a sofa and said as far as he was concerned there was no problem , it has gotten worse , we went back to the store and raised the issue again and were given another appointment for today 21 March 2023 and must wait in all day , it is now 1400 and no visit or call to say when they will arrive , so far our experience of The aftersales service of this company leaves a lot to be desired .
Zoe Tara on Google
Nice showroom, not too busy, friendly staff, no hard sell.
Roger Slade on Google
Good selection
Ray Lomas on Google
Dave Fox on Google
Ok place. Staff helpful, not pushy.