Sofology Rugby

Excellent customer service at Sofology Rugby! Met with a genuine welcome on the way in and left to browse in peace. A member of staff was always on hand if we had questions... but no pushy sales. Big thanks to Phillipa who handled our purchase which was our second from this store. Phillipa was very helpful and knowledgeable. We will return in the future...a much better experience than the pushy salespeople in DFS.... despite being part of the same company.
Jan 15th, 2023

Shocking. Avoid at all costs. Most of these 5* reviews are automated bots.
Jun 6th, 2022

Tried phoning,, No answer Dreadful music Tried general inquiry No answer Tried to order a sofa No answer.. Why don't you scrap the hated recordings and just answer the phone!!!!!! I might have spent some money??
Sep 24th, 2021

Selection was good but the sales assistant stalked us around the shop. We felt more comfortable buying a sofa in DFS
Sep 11th, 2021

Karen was really helpful in pointing us towards clearance sofas in my price range, we managed to find a great deal beyond what I could have expected on an ex-display two seater with chaise lounge. I never felt pressured to buy and was given plenty of time and space to consider options, including from the surrounding furniture outlets. I'm not a fan of the website which you need to use to arrange delivery as it employs a strange queue system to access your account and in my experience didn't load properly half the time in addition to the user interface not responding as expected in my endeavors. However, this issue isn't reflective of the Rugby store whatsoever.
Oct 18th, 2020