sofaitalia.co.uk
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5, Low Willington Ind. Estate, Harvey Ct
Greater Willington, eng DL15 0FB - (345) 319-1915
Hours
Chamber Rating
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ross anderson
Oct 16th, 2018 -
Robert Clark
Jun 28th, 2021 -
James Wilson
Mar 29th, 2021 -
Margaret Thompson
Nov 11th, 2020 -
Mandy Byart
Jan 31st, 2020
Contact Info
- (345) 319-1915
Questions & Answers
Q What is the phone number for sofaitalia.co.uk?
A The phone number for sofaitalia.co.uk is: (345) 319-1915.
Q Where is sofaitalia.co.uk located?
A sofaitalia.co.uk is located at 5, Low Willington Ind. Estate, Harvey Ct, Greater Willington, eng DL15 0FB
Q What is the internet address for sofaitalia.co.uk?
A The website (URL) for sofaitalia.co.uk is: http://www.sofaitalia.co.uk/
Q What days are sofaitalia.co.uk open?
A sofaitalia.co.uk is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is sofaitalia.co.uk rated?
A sofaitalia.co.uk has a 3.6 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
sofaitalia.co.uk
Overall Rating
Overall Rating
( 9 Reviews )
Robert Clark on Google
Our 5,000 sofas arrived in November 2021. On delivery we noticed that they were badly damaged and immediately notified Sofa Italia.
In accordance with consumer legislation we are entitled to a repair, replacement or refund.
We opted for replacement and notified Sofaitalia.
Sadly they have declined to offer us replacements, even though this is contrary to consumer legislation.
Thankfully we purchased using interest free credit. The finance company have been very supportive by confirming that we were entitled to a refund or replacement. They have paused our repayments whilst they try to sort this mess out. Theyve written to Sofa Italia to remind them of their obligations under the law, but we still await a resolution.
As Sofa Italia have denied us our basic rights under the law we are now perusing them for a refund rather than a replacement as their willingness to sort out problems is sadly lacking.
Seems very strange that Sofa Italia choose to ignore consumer law and treat their customers so badly.
The whole experience has been a living nightmare, one which I wouldnt want to repeat.
I will update this review to say how Sofa Italia resolve this matter.
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James Wilson on Google
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Margaret Thompson on Google
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Mandy Byart on Google
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ross anderson on Google
I have contacted did a Italia on numerous occasions now and also Castelan with whom I have taken and paid for extra warranty cover and they have not been helpful at all.
Terrible service , terrible product, don't EVER PURCHASE FROM SOFAITALUA