Mercedes-Benz Dealer Near Me

Somewhat bureaucratic

I made an online enquiry and Tyler was quick to respond. I spoke to a number of dealers from VW and Mercedes, all of which told me that I would have to join a 6 month wai ... more

We tried to come for a test drive but there were no free spaces. Decided not to come back anymore.

Come here if you want a great deal on a van

Great service from Steve & Paul at reception, and technicians too. Very helpful and supportive, providing service and software updates. They are very competent with elect ... more

These people were fantastic. Very efficient and helpful.

An excellent garage much better than the main dealers as they know how to fix so much more

Great Customer service

My only issue was that the bonnet release handle was hanging down, I forgot to mention it on the day. This issue was not fixed or at the very least highlighted. As a disa ... more

Service is good. Yard always full, nightmare to find a spot to leave a vehicle.

Nice and helpful staff at temple fortune

Found an A250e (hybrid) AMG Line hatchback in Digital White that we wanted at a bit better price than we could get it with an online lease company. And it was in stock so ... more

Great customer service - really appreciated the help and the informatio Provided.

Very helpful in the tyre bay. Thanks.

I have collected parts from here a good few times and working in the motor trade i have a good idea how it works but i have to say what a joke spending time like 30_40 ... more

Lady who answered phone was extremely unhelpful and negative, she then tells me she will speak to a mechanic and someone will call me back shortly, a week later and no on ... more

Customer service is extrmely poor! unless you're purchasing a car, well then they're your best friend for an hour or so. Once you leave the showroom, it all changes. My v ... more

First class customer service and extremely helpful staff.

Helpful staff. Good service

My sales person, Harriet was friendly but professional and managed to find us the car we wanted at a very difficult time for the trade. The car was delivered right on tim ... more

Outstanding service an lovely selection of cars

Brilliant service very helpful and going that extra mile would definitely recommend

Had an issue with engine management light after service, looked after well by Rob and resolved quickly.

Well don't usually give 5 stars but limped home from Scotland over the weekend called motus at7.30am Monday morning, bring it in she says I do back in cab mid day injecto ... more

PARTS DEPT IS A JOKE !!! WORST COMPANY I HAVE EVER HAD THE MISFORTUNE TO DEAL WITH

Excellent service at MB Belfast today, major service conducted completely hassle free, lovely front of house staff as usual and the car is like new, thank you team

Stay well clear of this place the manager is the most ignorant, disrespectful prat, full of lies! had my truck now for months no feedback what so ever, just some some you ... more

One of the worst Commercial workshops in the UK. Customer service is non-existent.

Took my car in for a recall on the passenger air bag and when I collected it the air bag light was on I went back in and asked the question and he said its nothing to do ... more

Was sent here with my truck the night man was strait to work and onit no messing

Having bought a van without a V5, I have contacted James multiple times to try and tax the van, there has been no urgency to resolve this and there has been a lack of com ... more

Scammers

Stood outside dealership after being on hold for 2 hours this morning. Times clearly state they are open today, nobody here. Telephone system does not tell you theyre clo ... more

I found Dartford Mercedes to be very professional. The friendly, courteous and extremely helpful service I received from Julia, in particular, was second to none. I am ... more

Workshop completed the jobs well within the estimated time. Thanks.

I never said that I didn't want to be contacted by Mercedes-Benz Ipswich. I am still waiting for someone to reach out as you said you would to help to find a solution.

Recall for a drivers air bag, in and out within about 10 minutes! Spot on!

They choose who they want to sell to and then when you want a vehicle brought over to another branch closer to you - they refuse. Never had such a bad service before in m ... more

Updated i done a service with mercedes 5000 miles ago had a look at filter and was never changed Low quality mechanics its been 6 times for the same fault its like they h ... more

4 years ago I gave 5 stars. Today unfortunately I change my rating to 3 stars. Reason being is that it seems like management and the team might have changed together with ... more

Quick and efficient service. Polite and helpful staff.

I have used MB Solihull Aftercare a few times and have received an excellent experience. Recently, Maz managed my booking to investigate a fault with my car and he went o ... more

Fantastic Service. Been here a few times now.. All friendly lads who afe willing to go out of their way to help

Horrible service. Have to w8 45/60 mints for the parts for return the parts have to come back 3/4 time because the are all time in lunch time . And the phone you can try ... more

The engineers at the Cambridge branch lack experience and are not knowledgeable. If you take your car there, you might be sent on a wild goose chase and end up wasting yo ... more

(Translated by Google) Very expensive and didn't have time for me. (Original) Zeer duur en hadden geen tijd voor mij.