Mercedes-Benz Dealer Near Me

I had an amazing experience, Adi Moffat helped me from start to finish get everything sorted in a quick and easy manner. Adi worked hard to make me feel at ease and confi ... more

Buying a used car in UK for the first time and owing a car for the very first time. Liam really provided lots of help for me. It was very smooth though the whole process ... more

Friendly and efficient service. Courteous staff. Acceptable product knowledge

can never get through to the parts department

Professional, friendly and helpful dealership. Daniel Bates in sales was a pleasure to work with and made our car purchase simple and easy. Highly recommended.

Great service, thanks Ilir!!

From start to finish a completely refreshing car buying experience. Mark is a decent chap, happy to take time to talk through any queries you have and is obviously a hug ... more

Not happy at all, came here for training and left my key with a driver. Came back to my door being hit and to be told I'll be in contact and it has been WEEKS. I've tried ... more

Very good experience

Booked my van in for a B service and dropped it off early as asked. Arranged to pick it up around 3 or 4. Got a call at 10am to advise a gearbox oil change needing done a ... more

Another dodgy dealer. With unfulfilled promises and dodgy cars. Do not buy from here.

Just out to get as much money out of you for Doing as little as possible in return

They never answer calls. Tried ten different times on different days and timings, but still there will be no response and each time had to wait for at-least 10mins and di ... more

I had a terrible experience at a different dealership from Mercedes for a different manufacturer, as I was looking to test drive a vehicle for company car purposes. The ... more

Mark from Ciceley commercials @ Carlisle attend my citan due to a non start - very pleasant from start to finish and had me up and running in no time at all . Unfortuna ... more

Bad customer experience,poor for a dealership ..needs sorting

For several years, we had been looked after by Jamie. He was experienced, knowledgeable and communicated well. Christian is enthusiastic but inexperienced and does not se ... more

perfect service

Took my car in for a service and MOT, and was very pleased with the service I received from the moment I took my car from start to finish of the proccess

Honest, respectful services. Prompt follow-ups and updates. Experienced, knowledgeable staff. Great warranties. Good services. Thanks P3 AMG

Quality of the cars is class and quality of the service and assistance from the guys is top quality. Would highly recommend to anyone looking for mint car!

Our lorry has been off the road for 8 weeks awaiting parts and we will be seeking compensation for the massive inconvenience to our business. I don't visualize us buying ... more

I tried to get through to the parts department here on many occasions and if someone even answers the call they say that they will call you back, which they dont. The res ... more

Very good service they had all the parts I needed and I picked them up on the same day.

Worst company ever for answering the phones.. if you need parts Id use someone else. Must have an allergy to the telephone.. 45 minutes and still no answer.. just diverts ... more

I cant recommend enough ! I had to have my bumper replaced after an accident , Stuart handled my car and he done an amazing job , looks brand new. Not only that but my ca ... more

I have had almost every make of car over the years and have had some good and bad experiences with dealerships. However Mertrux in my opinion are absolutely head and shou ... more

Roxanne was great love my car your the best I love her

Bought a car off lee Watkins last weekend, the service was excellent from start to finish. Would recommend going to him !

Awful after sales!! After having a 68plate smart delivered to London, I have had nothing but issues with it. You email the sales team and no proper solution. Avoid this d ... more

We dealt with Kieran , what a helpful and friendly experience we had , everything was made very clear from start to finish very professional

(Translated by Google) Service where they also take care of truck drivers, toilets, showers available (Original) Servis kde se postaraj i o idie kamionu,toalety,sprchy do ... more

Fantastic Customer Service. Professional diligent and very friendly team. The team made a great effort to welcome us back.

Mercedes has put me and my family in danger by selling me a dangerous vehicle by signing off the vehicle as road legal. Brake failure issue was not taken seriously when c ... more

Amazing amazing... WONDERFUL staff, great location, fantastic breakfast, uplifting wall messages ..clean, handuly for everything, especially if you fly in. Plus points: N ... more

Recently bought a car through Mercedes Shrewsbury, and Matt was amazing from start to finish. Customer service is great and the whole process ran smoothly

Tried to use them a few times as my local Merc dealership, and every time encountered a very bizzare combination of dismissive attitude, condescending tone and lacklustre ... more

Poor test drive experience. Sales rep failed to answer emails or return calls. Information requested was not provided. Provided feedback internally and was advised that s ... more

Great service. Called up and parts were ready too collect. Parking on site

Very disappointed with Mercedes after taking our car to be diagnosed with a clutch fault. We was told we would have to pay upfront for the part but could not give us a ti ... more

Fast service and the receptionist was much happier than she was a few years ago when I went there.

Fantastic service and excellent teamwork, by far the best costumer service i have ever received from Mark and Steve ( actually the whole team). Highly trustworthy, effici ... more

Mark Aguinalde is very professional, thoughtful and efficient. Every time I made inquiries, he was always patient and quick to respond. He offers the best customer servic ... more

Bought a C200 estate in April 23. From start to finish Haroon went above and beyond to help me with my purchase and answered any questions I had. The only issue was the c ... more

I can not praise the team enough at Mercedes Bishops Stortford. The lady at the service desk was amazing and couldnt of been friendlier. Ian from the service team went ov ... more

Recently bought an A250e and was very impressed with the people at Marshalls Mercedes in Blackpool. Rick,Anthony and Diana were polite,friendly,efficient and knowledgeabl ... more

First class service, very friendly.

Great people

Mercedes customer service teams have been very disappointing over the phone as thats the only way I have dealt with them but cant a simple answer from them!!! The managem ... more

Booked appointment3 weeks advance at 8am for the injectors which 3 of them were leaking And they made me to wait 7 hours to tell me that 3 injector is leaking They didnt ... more