Daimler Benz Ltd

Quality of the cars is class and quality of the service and assistance from the guys is top quality. Would highly recommend to anyone looking for mint car!
Aug 10th, 2022

Good experience. Personable staff who are willing to help.
Jul 18th, 2022

Buyer from Belfast. Spoke on the phone about a test drive. Flew over and they picked me up at the airport and drove me to Potton for the test drive. Car was exactly what they said and promised. After 2 hours I was on the road to Liverpool in My Mercedes CLA 220D Shooting Brake to get the overnight Ferry. 4000 miles and 3 months later still a very happy customer.
Jun 25th, 2022

Excellent customer service, the car was very well presented and an overall great experience
May 21st, 2022

Let's tell a little story about the way these guys treat their customers. My wife and I travelled up to view and test drive a car which was all easy to arrange and the staff were very pleasant to deal with. After the drive we sat down and spoke with the sales rep and the owner of Daimler Benz to come to an arrangement on the possibility of P/X our car with them and taking the car. We went away to have a think and decided that yes, we would like to purchase the vehicle. I rang up Ian the sales rep, paid a 500 deposit whilst I arranged an independent inspection of the car (I mean, when you're spending 40k on a car, this seems like the sensible thing to do right?). Ian said that the deposit would take the car off sale for 24 hours until the inspection had been carried out which all seemed fine. However, the next morning, Ian rang to say that the boss there, Caleb, had in fact sold the car so we would be getting our deposit back. At this point, we had already paid for the inspection as arranged for that afternoon, and as this was all so last minute, we had to pay a cancellation fee which left us out of pocket. This was when the owner at Daimler-Benz showed his true colours... My wife rang and enquired as to why this had happened and that we would like the cancellation fee covered. After being put on loudspeaker in the office, Caleb then went on to shout from the other side of the room that we should have trusted them, that it was our own fault and that we wouldn't be getting a penny out of them (actual words). He was rude, condescending, arrogant and as my wife put it, gross. During the initial discussions, Caleb had suggested that we back out of a deal with a buyer for our vehicle that we had lined up, stating that 'it's purely business, he'll probably back out in you anyway'. He of course, loved to bring this up as another reason why we deserved this. I add this because inevitably, there will be a reply to this review with some blah blah reason that we were difficult to deal with, even though I have all of this recorded on email regarding the holding fee. In summary, these guys are the type of people that give car dealers bad reputations. If you do exactly what they say and don't arrange independent inspections, then they'll be your best friend. As soon as you question anything, you are treated like absolute garbage. We have our deposit back now, but honestly, we're still fuming. The way Caleb spoke to my wife, and the general privileged vibe that they give off is horrendous. Have a quick search on companies house and you will see that they were nearly struck off. It's quite frankly a shame that they weren't. Get an independent inspection done on anything you may buy from them would be my advice. If they have a problem with that then quite frankly, don't go near it. UPDATE: Well that response was somewhat predictable.
Aug 31st, 2022