eStar | Mercedes-Benz Truck & Van Dealership | Trafford Park

Mar 16th, 2023

Updated i done a service with mercedes 5000 miles ago had a look at filter and was never changed Low quality mechanics its been 6 times for the same fault its like they havent the skills to do it. This is ment to be mercedes where im from merc is to be the best service and quality this is very far from. If merc had anything about them they would not let these cowboys even be a main dealer or use there badge. They should make a program called cowboy mechanics these would be the first on the show
Apr 27th, 2023

Friendly but very busy staff Clean toilet Free and very tasty coffee Unfortunately car park can be extremely tight
Apr 21st, 2023

Mar 19th, 2023

This is the worst experience of a Van service ever . It took 2 days to complete some recall items which they said they did not know about also they did not complete the reversing camera updates properly , so the van had to be returned to Deeside .The van was left in a very untidy state with parts all over the front floor of the van , the plastic seat cover still in place and the floor covering just crumpled up . I found the Service Manager extremely rude and unhelpful . This person needs a course in Customer Relations or transferred to another job where contact with the customers is restricted or supervised .
Mar 18th, 2023