General Practitioner Near Me

This doctors surgery is the worst in Co.Durham, go elsewhere for medical care.

Dreadful, if I could give him a lower rating I would. You cant get to see this Dr as hes normally on holiday. When you do, he never does what he says he will. The only ho ... more

Awful idea of providing good health care. 5 problems with nurse apparently doing consultation over phone. Still not done. Handed all registry forms in November...negligen ... more

I can't Say that the Doctors are bad, some don't have enough time, I however think most of receptionists think that receptionists think they are medical trained, I rung u ... more

Small village doctors but never seems to answer the phone

This is the worst doctor around. DR S Gupta. This bloak is a complete ignorant and a unprofessional Doctor. He wont even listen too you and will talk over you when you wa ... more

Awful and unprofessional experience with this doctor. Delayed and sometimes even unmade referrals. Her practice only had locum doctors because the long term GPS at the su ... more

I have been feeling incredibly frustrated with the service provided by my local surgery. It has become next to impossible to get an appointment with a doctor. I have call ... more

Just pathetic. They dont care about people or patients. Shameful.

I have just tried to make an appointment for my wife's three months contraceptive injection and has advised that it was strange for me to be calling to make an appointmen ... more

Some very angry staff working there they have no mannar whatsoever.

The practice itself is good also the receptionists all of them are great.But for the first time in 10 years I'm very unsatisfied with the practice as the new system is pl ... more

Have been trying to get an appointment to see a doctor for 4 weeks now, keep being told to keep trying as fully booked up. Good job it's not terminal!!!!!!!

I don't know who and how someone gave a job to such chickens who don't know what they are doing. I personally went there to register and i was wanna make apoitman they te ... more

This docter surgery gives me anxiety when i have to visit. The receptionist is so rude and lazy she refused my swab sample saying i dont no what to do with this infront o ... more

Excellent friendly receptionist who took details. Thank you great service.

Two GPs over two surgery's,10 minutes drive apart. No flexibility from the female GP in regards to appointment. Fridays appointments only via phone - great way to give di ... more

Terrible place. From my experience , even if you call from the second they open, they will leave you on hold for 40 minutes and then tell you that they have no appointmen ... more

I have been asked to call by 830am to book an appointment but sadly the line is always busy and once you are fortunate to get through, you will be informed that they full ... more

Absolutely useless. PLEASE save the hassle of signing up. Dangerously dismissive of both mental & physical health. Dr lied & told me there wasnt anything else he could do ... more

Told them I felt suicidal had to wait 17 days. 10 days for a phone call and when I eventually got a call I still had to wait 7 days for an appointment. Tablets dont work ... more

Terrible service.... on hold for over 30 mins to then be told I had to go in at 8 am to make an appointment... what's the point of having a phone line ???

Newly registered patient but reception has been very helpful in guiding me through the process. Wait time to see a doctor does seem long but without a better understandin ... more

Receptionists think they are Drs, Never an actual Dr available, appointments cant be booked and when you call you get told sorry no1 available try calling back another ti ... more

This surgery was great before it became Health & Beyond and merged with all the other surgeries. Now, its impossible to get an appointment, the telephone lines are so bus ... more

Good surgery Thank you so much.

During covid, patients are having to use the back door. Some are able to use the front door depending on how close they are to the doctors. Sometimes you can use the fron ... more

10 minutes on hold just to get from caller 30 to 26 absolute joke employ some more staff for crying out loud!

Absolute waste off time this place trying to get an appointment is like trying to get an audience with the Pope, It would help if one of the numerous secretaries would ac ... more

Very poor practice, impossible to get an appointment, rude receptionist, the doctor doesn't want to come close to you to see what the problem is, my child had a rash and ... more

Absolutely impossible to get an appointment, and as someone who is chronically ill its not a good mix. If I could I would have changes Dr's surgery ages ago!

terrible haven't seen my GP in two years , different doctor every time and always sent to lakeside , it takes four weeks to see a GP and a week to see a nurse , in the e ... more

PLEASE PLEASE PLEASE AVOID IT IF YOU CARE DOR YOUR HEALTH!!!!!!!!!! I don't know who's seeing/answering these reviews but I wanna start by saying that I will report this ... more

I wouldn't pass outside, let alone use the services of this FILTHY establishment.

One of the worst GP. Always no appointment. You can not book online even it says on the website than you can book online,but reality is that it has to be by the phone. St ... more

Reception staff are wonderful and very helpful. Sadly one of the regular doctors is completely useless! Don't bother seeing Dr Thompson, complete waste of time! He has no ... more

Had a check-up with wonderful nurse Stella , which made me feel so comfortable. Such a kind person

Terrible.waiting for a call back from practice manager who took my phone call. Got a text nearly a week later as GP wants to see me asking me to call from 8am but I may n ... more

I seriously regret signing up with them. They are the most unorganized, unprofessional and unfriendly staff. The doctor Mrs Iqbal is super rude and communicates unprofess ... more

Didn't provid requested help.

David hobbs, I went to see the nurse I felt I was treated like a petulant child told to be quite abruptly when I was trying to talk about my illness , felt I was not list ... more

Should be closed down as completely unfit for purpose.

Apart from waiting delays, the receptionist are very rude and does not show any concern whatsoever when they speaking with you. I work in the NHS and my job requires to b ... more

Poor from the start. Rude receptionists who do not do their jobs properly and the doctors nor the staff take mental health seriously instead mock you or hide prescription ... more

Extremely unprofessional, uncaring, and rude reception staff. This is a big problem at this surgery, and has been for some time. The incompetence and getting appointments ... more

Staff werent all wearing ppe, nurse rude when requesting they stop procedure they didnt. They told me id be covered for 5 years with coil but the removal date on slip sai ... more

Absolute nightmare trying to order my repeat prescription. Phoned 5 times in a week and was told each time yes, your medication has gone through and will be ready to pick ... more

I need cream for my bad skin I was told by the receptionist I don't need a prescription you can buy it from the shop , But you can't obtain it from over the counter you ... more

I would rather be ill than go here. All I called to ask was if I can register there, the receptionist didn't hear me clearly despite repeating myself 3 times and then got ... more

It has always been very difficult to make an appointment with my surgery, but now nigh on impossible. You now can't even phone reception before 10am or after 3pm! Althoug ... more