General Practitioner Near Me

Bad customer service. More then 1 hours am holding the phone

Never get any help from reception always so many excuses and takes so much time to get an appointment.

Waiting times vary but had no issues really.

We have been patients at the practice for well over 30 years. Highly rated our doctor Dr Booker, but unfortunately he retired. A New GP took over this practice and treate ... more

New system is abysmal! Called at 8 but told at 8.50 system is at capacity call 111. I've already spoke to a Pharmacist who said get a GP appointment ASAP. This is the thi ... more

After 12 years with this same health practice I can Shockingly confirm that is the worst customer service ever, very bad experience again this morning, it can not go any ... more

Have to attend daily for dressings. Staff friendly. Any problems with prescriptions get sorted straight away. I appreciate everyone and there help to make my day to day c ... more

Very good

My experience at this Gp is really bad because this doctor need another doctor to treat him.am a pation need to ask the doctor any thing about my health but this doctor s ... more

Been struggeling to get an appointment for over 5 weeks now, Had to see a nurse my first time who didn't have a clue what was going on. She even said I needed to see a do ... more

Very bad

Today's visit in the practice would have been a good experience but was not because of the receptionist whose approach to me was unacceptable, I do not expect her to lik ... more

Spoke to Julie and she was unfriendly and unhelpful. Questioned why I wanted a paper copy of my blood test request, questioned in a frustrated angry tone why I wanted to ... more

Finally left this surgery after years of misery. They don't care about their patients, general check ups do not exist, getting an appointment is like winning the lottery. ... more

Absolutely disgusting I moved to the area two months ago and sadly had no choice but join this GP. I got a call at 8:19am to bring my baby in for 9am. I live a good 20 mi ... more

Front line staff are excellent, the nurses and health care assistants are excellent. Dr Sibia ,Dr Channa, Dr Lynch Dr Paska, Dr Adams,are excellent, and today i had a con ... more

Have had multiple failings with both Heathview and Wilnecote surgery (both under the same Group) Rude and belligerent. That's the same for doctors, the consultants and th ... more

Good service .n polite stuff

The nurse was efficient.

Practice opens on 8:00 I am trying to reach them from 7:58 am to 8:10 still it says the practise is closed. What kind of efficiency and work ethics they have dont know. A ... more

You made my friend cry you should be shut down! My family has the worst experience please never go to this practice disgusting makes me sick

Reassuringly professional service

doctors and nurses are brilliant. However to try and book an emergency appointment is awful! Ring at 8 oclock for an emergency appointment. 75 calls later and still no an ... more

I have to write about my one positive experience in 20 years of being with this surgery. All the Doctors I have seen so far have pretty much been impersonal etc( all ne ... more

My personal experience has been good and very formal and the people professionals.

I hold the line for over 40min time to be disconnected when 1st (from 16th ) place in the queue.....

As a patient new to the area I have found both the surgery, GPs and reception staff always helpful whenever needed. I unfortunately ran out of my medication and the recep ... more

They have recently introduced the most uncaring and inhuman system for booking any kind of appointment, even for an urgent appointment for a child. You are sent a link to ... more

The worst service ever. I have problems with this medical centre in several occasions. They don't see you now in person and make all prescriptions over the phone. The pro ... more

Absolute joke. I was told to ring 7 days after a blood test for the results so this is exactly what Ive done. Sat waiting for 20 minutes before someone finally answered t ... more

Worst GB ever . Always money money for every single experience things Robin from patient Such a poor service.

I am editing from 1 star to 5 stars. When family passed away, North Chelmsford NHS were caring, kind and sensitive to my needs. We have had differences in the past, but I ... more

The worse doctors in longsight really bad service bad attitude from staff really dont care about their patients WOULD NOT RECOMMEND ATALL. Had better luck with doctor gal ... more

Shambles of a place doctor sends me for a MRI scan in March received the scan 2 days later lost the scan results had to wait over 5 week for them to be fount now telling ... more

All the good receptionists and doctors have left

I hardly ever visit the practice as I am usually a well person, so when I requested a prescription for the medication I knew would treat my symptoms it became a joke!! My ... more

Very unfriendly staff/receptionist

Very poor service! I called the surgery today and wanted to make an appointment to see a doctor. Here is what I found out of their new policy: 1. You book a telephone app ... more

Very rude staff

The service has continued to deteriorate. I recently completed an e consultation, and specifically asked to be contacted via email or phone. What happens? I get a text wi ... more

Put wrong appointment time and says its not their problem

Receptionist is vile

Very bad staff they don't even attend the call if they attend then do not give appointment.

Rang tues about booking an appointment for an injection, was told the doctor I needed wasn't in till Fri (today) and have to ring then, receptionists wasn't helpful in fa ... more

Absolutely useless,never answer the phone,if you're late for appointment they cancel there and then but when they are supposed to ring you they never ring you on time the ... more

This is an atrocious 1 star rating...he should be struck off...wonder what his friends and family think disgusting!!!!

The receptionist was very rude.

Would rate -0 but can't, so unhelpful, pass the book at every chance, leave people in without medication that is dangerous, don't care, worse practice ever

Absolutely shocking have to wait weeks for appointment stop your medication without warning terrible say clear

This GP surgery left my 92 year old blind grandmother sitting on the ground on the steps up to their front door, bleeding and with a suspected broken knee for an hour and ... more