Jai Medical Centre

All the good receptionists and doctors have left
May 3rd, 2023

Very bad services and they are lier as well. I tried to get appointment for my 7 weeks baby but they are not giving any appointment. They say tomorrow, tomorrow.....
Feb 21st, 2023

Called first thing in the morning for an appointment. Spent 2 hours on hold minimum calling back through the day to check if I will get a phone call back, and then eventually told will get a call before 5. Got a call back at 5:20 and told my prescription will be sent to a pharmacy but couldn't tell me where. Writing this while on hold to Jai to find out location (another half hour later).
Feb 10th, 2023

Terrible surgery , lack of GP, text messages are sent regarding appointments but nobody bothers to ring you back The triage system does not work It is the worst ever You cannot get through to the pharmacy on the phone, voicemail full. 10days later still waiting for a phone call So many Jai medical centres but Where are the GPs !!!!!!!!
Feb 1st, 2023

This surgery needs to be SHUT DOWN IMMEDIATELY . It is very badly managed , or rather mismanaged . It does not meet patients needs and patients are not well looked after . DO NOT BELIEVE THE FIVE STAR REVIEWS .There is often NO DOCTOR in the surgery for weeks or months. That is against the law The one doctor who is there is excellent. However , it is virtually impossible to see her or even speak to her, which is not her fault There are a few receptionists who are good at their job and efficient but others who are lazy and incompetent . When you try to make an appointment with a doctor which is your LEGAL RIGHT , you get text message stating that a doctor will call you at a certain time but a doctor NEVER DOES . A nurse who works at the practice , called Lucia lacks patient care and is disingenuous . She screams and shouts at patients. You can be extremely ill but she refuses to tell the doctor and she has been caught out lying. I was given the usual form to have a blood test to be taken at a hospital . Just before my appointment , I checked my form only to see that it had somebody elses name and date of birth on it! Thats a very serious mistake to make by The Jai Medical Centre. A patient had managed to make an appointment with a doctor . She arrived for her appointment only to be told that her appointment had been cancelled . She asked why she hadnt been notified about the cancellation and the receptionist said nothing . The patient said that shed taken time off work from the hospital ward, to attend the appointment and this was the SECOND time this had happened to her at the Jai Medical Centre . There are too many mistakes and terrible aspects about The Jai Medical Centre to list . The Jai Medical centre has a reputation amongst other medical professionals to be badly managed and a terrible surgery . Its astonishing that such a medical centre with shoddy practices actually exists in a developed country .
Dec 23rd, 2022