Colney Hatch Lane Surgery

You made my friend cry you should be shut down! My family has the worst experience please never go to this practice disgusting makes me sick
Apr 27th, 2023

Awful service, the worst GP I have ever seen. Also, receptionists are rude.
Apr 19th, 2023

Worse GP in the area.and we had a bad experience ever.
Mar 11th, 2023

Receptionist are extremely rude, so much attitude and just evidently kind to people that are not of cultured. The GP manager is extremely insensitive, told me my condition that leaves me bed ridden everyday isn't a big deal as I don't have cancer?! Been trying to speak to the GP manager for 2 months and she never got back to me! Spoken to a receptionist to get her to chase up the manager and said I would like to see a doctor that cares. These petty and immature receptionist believe that they did the right thing by putting me on hold whilst they go for their lunch break, whilst I was still speaking to her. Yet she has the cheek to send a letter to my home saying she was helping. Help first, finish off the phone call, then go on your lunch break. So shout out to, Michelle who performs as she's kind but was the first to pick up the phone and argue with me about how it's perfectly fine that her colleague left me on hold to go on her lunch break? So clearly, just not over all performing in anyway that is right for her role and the new middle aged receptionist for leaving me on hold to go on her lunch break. I wouldn't recommend ever seeing these two for help as the laziness is absurd. The new receptionist who sounds quite young is very patient and likes to go out of her way to help. Unfortunately she's got these two as mentors. I'm surprised they all still have their jobs with lack of empathy.
Mar 8th, 2023

Same as everyone. Extremely difficult to get through to anyone, the online service is always unavailable, the reception is rude and unhelpful. Not to mention you rarely get your problem solved even if you manage to see a GP. The only GP who has been helpful to me was Dr. Gorney, I dont trust any other GP in that practice
Feb 24th, 2023