Dr J M Borg-costanzi - Monton Medical Centre -

Oct 4th, 2018

Poor from the start. Rude receptionists who do not do their jobs properly and the doctors nor the staff take mental health seriously instead mock you or hide prescriptions
Oct 22nd, 2017

Always been happy with the doctors I have seen and have never minded at all at waiting a little longer to be seen. I waited 1hour and 45 minutes before we managed to be seen by Dr logan while patents that went was seen for 30 mins and the patient before us was in there for 45 minutes....we was then seen only for 8 minutes and left with no medicine at all and now being told she should have given my daughter medicine!!!
Feb 16th, 2017

Horrible service should be shut down
Apr 28th, 2016

I am really fond of this medical centre and the staff. The view is lovely. The relaxed staff make me feel relaxed. However, the appointment system is beyond me and Im hoping emailing requests will be useful for me when i set this up next week. A recent problem has arisen though for me and a friend who were comparing notes. Weve both visited the GP with new ailments which needed investigating and for both of us no follow up appointments were encouraged-just phone calls from the receptionist to collect scripts, We're confused and still have lots of questions to ask. Not least about what the meds are for,how theyre supposed to help-a mystery in my case and full of side effects and contra indications in my friends. A suggestion from me would be that if you dont think a follow up appointment is necessarily needed after investigations,do tell the patient. If a new drug is prescribed and the receptionist rings to tell the patient to collect the script,she should then offer the patient a phone consult or follow up appointment if the patient needs more info from the GP My friend was told her new drug was iron tablets by the receptionist when they patently werent. I believe our current Govt is trying to dismantle most if not all State run systems-this means massive pressures on our NHS staff. 4 of my family worked for the NHS and I understand systems have to be streamlined. However,please can you ensure that older and vulnerable patients are not made to feel like theyre being nuisances if they have to make appointments- which always take nearly a month-to discuss often very uncomfortable new conditions that are being or have been investigated. I would have given this surgery 5 stars 2 years ago and 4 last year.
Feb 9th, 2016