*New* Caritas Group Practice - Shelf Health Centre

I seriously regret signing up with them. They are the most unorganized, unprofessional and unfriendly staff. The doctor Mrs Iqbal is super rude and communicates unprofessionally. The receptionist and other staff on the calls doesnt know what they are doing and they just hang up the call without answering my concerns. I have travelled internationally n visited many third world countries too but I have honestly never ever come across such an attitude. Do yourselves a favour and never sign up, if there was an option to give them 0 star rating I wouldve done that, 1 star rating is an achievement for them.
Mar 15th, 2023

The so called Shelf Health Centre isn't fit for purpose Impossible to get a proper face to face appointment The NHS needs to remove Caritas urgently. It's not even worth 1 Star.
Sep 1st, 2022

Couldnt give it no stars.Last 3appointments for bloods taking were cancelled, last telephone consultation was with a doctor who told us she didnt work for the Caritas Group staff should know when surgery opening times My appointment for bloods on Monday 5th Sept been cancelled because the surgery is closed Monday afternoons Time it closed for good
Aug 8th, 2022

Jul 25th, 2022

If you're registered with a caritas owned practice? Try your best to find a surgery that isn't owned by them, the online service is god awful. And ringing up and asking for an appointment will only get you told to go through the online service. What a complete joke. I would give zero stars if I could.
Dec 17th, 2021