Wood Stove Shop Near Me

Zero customer service. Despite wishing to buy a high end stove and without quibbling when it might be installed never heard back from them. I called to ask when a survey ... more

Disinterested staff! Can get the same products a lot cheaper in London! like at 20-25% cheaper!! Found a DEFRA independent installer so installation was almost half the c ... more

Good service but prices for the whole package including - stove, flue and fitting the stove are not available. Fitting not included in the price so it ends up quite price ... more

Great family run business. Helpful and work carried out to a high standard.

Used this shop twice, great staff, full of knowledge and eager to help sort out our log burner problems... Def recommend

After a very bad experience at woodland stoves in Rothbury (replacing their stove after five years it was supposed to last twenty) the two lovely and very efficient lads ... more

Absolutely fantastic service from the whole team. Everyone was very helpful and really friendly right through the whole process. Our fire installation went smoothly and w ... more

A big thank you to you guys..very professional .

Had to return a range cooker which we paid for, 3,800. Tried to get refund and was given one excuse after another. Customer service is terrible. Avoid this company is the ... more

Absolutely fantastic job by nick and his son Absolutely 100% recommended this company Absolutely love our new stove

Our Charnwood C4 stove had been in for a month now. Looks fantastic, works brilliantly and is really easy to light. It looks great with the original fire surround. We cou ... more

Excellent, ordered a Gozney Pizza Oven, came next day all the way from Scotland to London. Really good price, unbeatable elsewhere. Highly recommend.

Friendly helpful staff. Lovely and warm, welcomed my little dog.

I phoned cheshire design centre to see if the shop was open to look at wood burners and thermal stores and have a general chat about them. I was told this was something d ... more

Extremely happy with the service, advice and quality of work provided, from planning to completion. Chiswell come highly recommended.

My husband and I visited Monday 30th January, they had an excellent range of fires in the showroom. We decided to go to them after reading on their Web page that they di ... more

We are really happy with our new stove supplied and fitted by Stove & Flu Services. Iwan and Sian were really helpful and offered a very professional service. Iwan manag ... more

Okay when taking money but don't help when you have a problem go elsewhere

We had our stove instainstalled a few weeks ago and cannot rate Stoveco enough, excellent job, grate knowledgeable tradesmen who discussed every part of the installation ... more

Visited Bonk & Co and were very disappointed with how dismissive and pompous the staff were because the chimney opening in our home wasn't as large as those in their show ... more

David's professionalism, guidance and expertise, is invaluable in guiding customers. There is no hard-sell, no pressure to buy, just plain-spoken advice, based upon years ... more

We weren't very impressed with the customer service in the Exeter showroom. Got told off for coming in the 'wrong door' despite there not being a sign saying no entry. As ... more

Excellent service and advice from Fires and More, nice to receive a straightforward quote, no sales pressure, friendly and approachable team. Installation process was als ... more

Marc is the epitome of a knocker. Avoid at all costs, guys a nuisance.

When it comes to fireplaces and stoves you don't need to go anywhere else. If they don't have it you don't need it. All you get is honest, accurate information with very ... more

Unfortunately never got back to me on three different occasions when I asked about a quote for a log burner to be installed. They apologised each time but still never got ... more

Jake was fantastic! Fitted our wood burning stove which included lining our chimney as well as fitting an antique fireplace for us in another room! Would recommend Jake's ... more

Really disappointed. I went in and spoke to Ian, then booked him to come to our house and quote to install a stove in October. He came out as agreed and took our ideas an ... more

Fantastic Service from start to finish. Great communication and an excellent install. Many thanks for your help

I've had an awful time with this company and am now having to pursue a formal complaint with the ombudsman. It took two attempts to install the hearth correctly and we've ... more

Knowledgeable advice, and friendly service

We were very pleased with Kindle Stoves excellent service, from the home visit, to the range of stoves and advice provided at their showroom to their excellent fitting te ... more

A great job completed by this company. Prompt, polite, clean and tidy, very professional. Highly recommended.

Great customer service when we called in to showroom Nicky very helpful & explained everything just waiting on log burner to be installed now would highly recommend

We have had a Scandinavian woodburning stove installed which did take some time to arrive, but as soon as they got it the lads turned up and got stuck straight in, and de ... more

What a wonderful stress free experience from start to finish. Great communication throughout in person, via phone and email. Loving the welcoming new showroom. The fitter ... more

Really pleased with the installation of our new log burner and very impressed with the professionalism and finish of the fitting. Its been a very easy and pleasant experi ... more

Thank you so much! Informative, speedy service from all involved. Special thanks to Barry and Joe a truly special team. Polite , punctual and extremely clean and tidy. Ou ... more

One star and that's generous of me never call customers back and lost another job Durham stoves got the job they brilliant on the Belmont estate Durham

An absolutely first class service from a really likeable and pleasant man. Pete is clearly a person that cares about the quality of service his company provides and it sh ... more

My partner arranged for someone to come round to service the burner, he turned up and said he couldn't service the burner because there was parts missing, and that he wou ... more

Great staff..

Great service helpful and matter of fact no sales speak.

Went in to ask if we could have multi fuel stove fitted in our chimney. Nobody was around to talk to. The lady in the office eventually asked us what we wanted and reluct ... more

I'd like to say good things however this is not possible due to the lack of help and interest in wanting work. I had Steve Nunn come out to my home and he was going to se ... more

Absolutely fantastic service! From the initial survey and quote up to final installation, arrived on time as promised, installation was completed in a professional and ti ... more

Good stock and service

Darren Wells was recommended by the founder of Clearview Stoves of Ludlow. I cannot recommend Darren more highly. He knocked out two imposing 1980s brick fireplaces, rebu ... more

I would recommend Cottage Stoves Wirral. It's been a great experience from start to finish. The Stove has been fitted beautifully and the work has been very tidy. We are ... more

Great service and team! Highly recommended