world of iron

One star and that's generous of me never call customers back and lost another job Durham stoves got the job they brilliant on the Belmont estate Durham
Mar 19th, 2023

I was very disappointed with World of Iron. Initially I was really pleased with the level of service. A date was set for the assessor to ome out and he made a thorough inspection of the fireplace and chimney and in due course I received the estimate I had requested. From thereon the level of service went downhill. I did not receive information of suitable stoves I had requested and having visited the showroom to select what I thought would be a suitable stove, I requested another estimate. I waited for several weeks for that estimate to arrive, despite emailing and phoning several times to ask why I hadn't heard from them. When the estimate finally arrived it was incomplete and quite difficult to understand. Following a further visit to the showroom, I got some kind of explanation, but was not happy to go ahead with the work. I personally would NEVER use World of Iron. The service is appalling. I felt too many promises were made but no action taken.
Nov 9th, 2022

Oct 25th, 2022

Oct 8th, 2022

Had a look around the showroom today , nice pleasant staff made me welcome, just a nice size showroom, but plenty of brochures to look at , they gave me a education on the product, s , left the showroom feeling happy, I have one or 2 things to tweet, but will be paying them another visit in the next few days yo place my order
Sep 26th, 2022