Birmingham, eng Doctors & Physicians

Not happy with the service here at all! Since the new staff have taken over it's been downhill. Cannot get any appointments using all the options and still cannot get thr ... more

Generally, the staff are very helpful, and take a lot of flack, over decisions about the general running of the surgery, changes in protocol etc, which is out of their co ... more

I cant praise this surgery and all its staff enough. The receptionists are all lovely and never condescending or rude (usually very typical of drs receptionists) the nurs ... more

Very non cooperative receptionist. Still using phone and not interested to serve customer

Absolutely and utterly awful shocking receptionists and impossible to get an appointment. The worst medical practice in the UK , world would be a better place if it didn' ... more

Read my story before you choose to go to Dr pattni!! I went to the surgery on 16 of May I had a heavy menstrual bleeding Dr pattni said drink water and I will review you ... more

Dr Amjad best doctor him and doctor Chambers, A void Dr N P Patel at any cost .

Getting an appointment is like trying to win a lottery, ie its never gonna happen. Even if you call as soon as they open.

I think this woman is a phoney, I really don't believe in her credentials to be quite honest. I don't even recall seeing any qualifications displayed on her wall. As soon ... more

Requested a call back from the doctor. They expect you to have your phone tied to your head every second of the day waiting for the call. Missed the call by no more than ... more

Very poor service receptionist are horrible never get an appointment useless thing this place should definitely shut down very unprofessional staff they dont know how to ... more

I have just phoned up Dr Hafeez, s surgery regarding an appointment for tomorrow. Thursday the 16th. The receptioist just said straight away call back tomorrow at 8.30.wi ... more

Been waiting to see a doctor for 4 weeks. When I went to my appointment I was told my doctor was off sick. When I asked to rebook I was told it will be another 5 weeks. A ... more

Impossible to get appointments, even for something time sensitive or an emergency. Receptionists are incredibly rude and unhelpful. The training GPs are great when you ca ... more

Receptionists lying to patients regarding nurse availability. It is impossible for every nurse to be off for two weeks! I was told to go to a walk-in centre rudely. I kno ... more

DISGUSTING AND VILE STAFF theese people are very condercending and even doctors dont seem to take illness serious denying me my medication and denying me certain treatmen ... more

The receptions are all the time i phone they are so rude as long as know reception is very polite and help full in any where i going

Terrible place, they don't pick up the phone, most times no appointments are available and many times they are simply rude. The doctors seem to can't wait to get rid of y ... more

So much better and helpful service . How they care about their patients . Receptionist is helpful. Best gp

The receptionists are so rude don't even Give you a chance to speak before they hang up on you sent my daughter to the opticians today and the optician didn't even know w ... more

Not what it once was

they employ people here who steal from the vulnerable

So today my mental health team have cancelled YET ANOTHER appointment which was for tomorrow ... without telling me... cause the dr is off ... again Ive been waiting 13 m ... more

horrible

I was going to pick up my prescription in Millennium Medical Centre but it's closed but when I look in my phone if it's open and it says open but when I get there it's cl ... more

I was at Selcroft and not at Lordswood surgery in Harborne. Doctor was kind, patience and professional. Her nurse was also helpful and kind. The only problem was that re ... more

The reception staff are amazing . They will go out there way for you.They are very considerate and have a great attitude .I have a few medical problems so have to come he ... more

I genuinely cant stress enough how useless this surgery is, cant get appointments, cant get information, spend hours on hold. They can blame issues in the NHS all they li ... more

Useless ... Can never get through to them for my mother ... She's 89 and they seem to not care because of her age . Asked for a home visit today because mom is unwell and ... more

Rude staff. Staff at reception should be disciplined and fired.

Doctor gr8 helpful two me

Lovely doctors

Absolutely the worst run surgery in the land. Who runs this place? certainly people who are more concerned about profit than care! Looking to move. This surgery makes it ... more

Called and was number 41 got to number one and they put the phone down called back number 20 got to number one they put the phone number, been trying to get through since ... more

I have been at most of the surgeries within mmp in particular the sparkhill surgery. The person who did my check up couldnt have done enough for me. I think her name was ... more

I remember I was quite reluctant in registering with this practice when I first moved here but did so as all other medical centres were too far or poor rating. But since ... more

Very poorly run - BLAME THE DOCTORS - they are responsible for how their surgeries are run. I bet the receptionist have not even had appropriate training on how to commun ... more

No rule to see babies at priority. Ring 600 times and then said no appointment left even on the phone. Go to walk in or ring 111. You have to ring like 800 times starting ... more

Almost one month wait for an over the phone consultation with doctor say no more...what a disgrace

Would give it 0 stars if I could. Was told by a nurse to call and book my b12 which I did. Got to the drs and the same nurse (Mahala is her name apparently) refused to gi ... more

Called this morning, after 15 call of being told the queue is full and they are unable to put me in call waiting got through to someone. Requested an appointment gave de5 ... more

Yes I agree with many comments. All I can say is it use to a nice little family run surgery with good receptionists im talking good 15years back but know unfortunately it ... more

I have been trying to register with doctors for a month because I need a referral to an ENT specialist, even though I am in queue 2, there are never any places. Today th ... more

This Gp is a big joke. Very worst I have known. They are always fully booked, no appointment, you will call , they won't carry out your call. Too worse a Gp

Very poor service! I called the surgery today and wanted to make an appointment to see a doctor. Here is what I found out of their new policy: 1. You book a telephone app ... more

Impossible to have an appointment with the doctor not even for urgent referrals..receptionists say to book online while they know there are no slots available. They also ... more

You can never get appointments. We use the online booking system to request an appointment and even after 3 requests no one phones. If there is any correspondence then we ... more

Very hard to get an appointment when you do its an telephone consultation. How can a doctor see a patients over the telephone and prescribe. Receptionists are the biggest ... more

I'd give this place 0. Outdated and incompetent staff at its finest. Save your time and join elsewhere.