Wales Health & Medicine

Only been with st David's a few months i am still in ore with there superb patient care all staff from receptionist nurse doctors are extremely polite pleasant and prof ... more

Absolutely appalling service from all doctors. After 4 failed attempts they still cant get to the bottom of an ear infection. After 4 different sets of antibiotics stil ... more

A month ago, I arrived a quarter of an hour before my appointment time and spent another 40 minutes in the waiting room before being called, although there was no patient ... more

This place does not take NHS patients, and there is a 15 month waiting list. But theyre available to provide private care, not accessible for students or low income famil ... more

They staff are really friendly, they really care and go the extra mile. This is by far the best doctors' surgery I have used.

Amazing surgery. They always fit in my children whenever I call. They work so hard to fit you in or call you back. Staff are lovely.

great service and danielle is amazing

The only good thing about this place is Amelia the massage therapist. My massage was absolutely delightful, and Im so sorry to only leave one star. She deserves 5. Howeve ... more

Good staff but this place is a vanity project, where's the A and E???? This hospital was originally built with the promise of being the biggest in the area with multiple ... more

Having a Chemist that older people rely on you'd think they would open on a Saturday even if only until 12 mid day, I know an elderly lady who had to be without an import ... more

I was moved to this surgery. I had changed address. I have been ill recently. I was treated quickly. The doctors and receptionist very lovely to me .I would like to say a ... more

Good gym. However, pure gym is much cheaper

Can't get though on phone ,you get to a low number then they hang up didn't the tablets I won't bother.its a joke shouldn't have taken so many patients on.what happens if ... more

It's ok.

Really good gym, quite a lot of the equipment needs basic maintenance like oiling and weight labels need replacing

Just moved here from London recently, went to register with this gp and when I saw how reception older lady spoke to patient I walked out .. how people Like this can even ... more

Really good service medication change easy

Great service, professional and polite. Forgot our son's meds on holiday, and the pharmacist quickly sourced some for us, meaning we didn't have to travel the 84 miles ba ... more

Young lady was very helpful over the phone. Difficult job in times of increased work capacity.

Reception, Nurses and Drs all very friendly, always helpful and able to answer queries. Although appointments are hard to get (true for everywhere) they always book you i ... more

For 8 days straight I've been trying to get hold of my medication, and was sent in between the pharmacy and GP surgery over and over. Emergency prescription was not offer ... more

Took my daughter here on Friday as they fitted her in as an emergency appointment. The staff were so friendly and welcoming. My daughter got quite nervous when we got the ... more

Very efficient customer service and dentist also assistant, helpful in educational ways of cleaning teeth other than usual brushing, Very Good Dental Practice

Absolute nightmare getting through. Youre told every 30 seconds on hold the surgery is currently experiencing high call volume. I think we can work that out for ourselves ... more

Girls who work there are really helpful and chatty

Prescriptions never there very rude staff unhelpful and definitely uncaring if your going to be a service provider at least learn some people skills stop passing the buck ... more

Answer your phone. Called 18 times across 5 hours and only once did you pick up... conveniently when the Pharmacist was on break and could not answer my query.

Always do everything they can

Allways very help ful and Dr Morgan is a very good doctor

Shocking service, ordered repeat prescription on a fri,takes 1 week and went to collect following Fri to pick up only to be kept waiting 1hr while they prepared it while ... more

Reading other reviews there is clearly a pattern of poor customer service which doesnt seem to matter to senior management. I made an online prescription order days ago. ... more

Plenty people there

Great surgery,

Afual waited 1 hour for tablets even when saying they were ready and still did not have all the tablets

Worst GP practice, along with receptionists, extremely rude, unhelpful, leaving patients weeks on end for help, and when they ask for help they argue with you. Not great ... more

Always helpful and friendly been going there for years

Popped in with a prescription after waiting 9 days at my usual pharmacy and it was not done . It was completed within 15mins staff were all friendly , quiet atmosphere mu ... more

Zero empathy zero respect. Tried to collect a prescription that was ordered thro my Dr's App, was told twice it wasn't thro, only for them to find it (miraculously) to be ... more

Don't bother calling or attending for an appointment unless you are a local and registered with the practice. I'm an 'outsider' and I was refused an appointment and ended ... more

5 star service and Products

Called in to enquire about lithium batteries to replace my lead acid. I was told it was not possible. They really need to clue up on this because it definitely is possib ... more

Rotten attitude and impossible to contact. Very threatening and arrogant. You completely miss the concept of the service industry!

Was nervous after a previous bad dental experience elsewhere . Now it's a breeze both Rob Willner Mr Pavliss and all staff put you at ease . Great relaxed service 5*

Constantly asking for doctors notes and prescriptions for over the counter medication like painkillers and even a throat spray once... waste of time going here if you wan ... more

Staff usually does not seem to be happy to be working there, very emotionless when asking for anything. Also they usually take much longer than other chemists I have gone ... more

Whenever I try to call to book an appointment it takes an hour just for the receptionist to call back (the receptionists are usually on a massive power trip and act like ... more

Very clean, welcoming and friendly!

Gone shocking order your repeat, they read it out to you, tell you when to collect, go to collect and nothing has been ordered this has happened a number of times now

Received an email saying that I owed them money! I only ever signed up for a 7 free try out trial with no contract, I never even went to it! Then over a year later reciev ... more