Wales Health & Medicine

Dropping a patient without warning due to symptoms that don't adhere to your systems, shouldn't this be re-evaluating your systems when you're unable to accommodate rarer ... more

Thist practice has gone to absolute shambles; been waiting tore an appointment for 3 years keeps getting cancelled the morning of appointment! used to be brilliant.

great pics lol

If your unwell just accept that they wont help you, you cant get through on the phone, rang 200 times. Joke

My wife had a big op she ended up in ITU north for 2days the staff did everything to make comfortable the care was excellent. My wife went to wd 8 the staff were excellen ... more

Visited on Weekday Wait time No wait Reservation recommended No More

Very good, has had a much deserved face-lift since being taken over. Very well stocked, prices are reasonable.

I came here about 5 years ago now and have never gone, or wanted to go anywhere else. Staff are very lovely, professional, and friendly. Thorough eye tests, and great ran ... more

Can never get through on the phone

Tina and Paula are very patient with me .because of my issues . How they haven't thrown me out or shot me is beyond my belief. Such caring kind women I applaud them pu ... more

Always find surgery helpful, Drs do triage no problem with that as they usually get you in same day if required.

Good if you can get an appointment - 20 minutes to get through, 10 minutes in the queue, 2-3 minutes on totally unnecessary blurb, only to find their 3 doctors are fully ... more

Good

Not well stocked and a very long wait to be served on each of our three visits.

Terrible phone service. Wanted to ask if a prescription could be left for courier and to arrange a blood test. 1hr 30 minutes still waiting. Now have to drive 10 mile rou ... more

Lovely hard working staff. Hats off to everyone in the clinic for doing what they can throughout this pandemic. It's never easy for them so give them the respect they des ... more

Always accomodating with good links with the local surgery. Millie is happy to advise on suitable products for your needs and has also offered to order in specific items

Would never use again .! Rude staff member poor service. Head office compliant team dont even bother to reply/ follow on complaint

Disappointed with no stock on shelves but the pharmacy staff are doing well obtaining and fulfilling prescriptions on time. I have seen the staff being shout at, even t ... more

Really helpful receptionist & appointments booked in with ease.

Thankyou for today for putting my prescription on a monthly repeat it takes me a while to set my self up to sort my meds up and then I miss days and it does affect me muc ... more

I was at Ashleigh Road football playing fields which was in a a superb location with excellent facilities. I imagine the Swansea Harriers facility is of the same high ... more

The receptionist on the phone was so helpful, she organised starting my repeat prescription without my having to go there. Excellent service and thank you. 14th April. . ... more

Always a wait .if they haven't lost your prescription your one of the lucky ones

Good doctors. very short wait to be seen. Nice friendly staff.

Great!

Incredibly rude receptionist

I can honestly say that since moving across to Harbourside Surgery I feel much less anxious about having to contact my GP now. Every receptionist and GP I have spoken to ... more

Nothing but good service.

This surgery refused to see my partner in December 2021 after over a dozen phone calls, mis-diagnosed her over the phone and she died 2 weeks later at the age of 34. But ... more

Absolutely disgusting! Rubbish patient care and since Dr mohdein? has taken over the practise i have had nothing but trouble with prescriptions and help with ongoing heal ... more

Absolutely awful attitude in the office. They are so rude its unbelievable. They also applied for the wrong DBS so after working for them for 6/8 weeks my account got ma ... more

Rooms: Excellent Nearby activities: Great place Walkability: Lots to walk amd see Food & drinks: Great

Friendly staff. Doctor seen was lovely and very understanding.

Friendly and competent staff

Trying to navigate the automated line is an absolute nightmare! If you want to get an appointment Good luck. Tells you the appointments line is open from 8.30 am press 2. ... more

Assistants are very slack and slow behind counter.....they get away with murder and seems like they get a thrill making people wait

So I walked up to the counter and handed over my prescription with the words "could I have this please" Not a word of acknowledgement, not a word of it will be a minute. ... more

GP says you are not well, have an asthma pump. Lloyds, we cannot give you anything and you must see your GP

The new building looks great, lots of room, clean and so much space, however, i still get sent elsewhere!?! Does the building lack medical staff? If so, what a load of m ... more

States closes at 1pm on Saturday. Arrived at 5 to and the door was locked. They just looked at me.

Not for the first time Usk Pharmacy do not have medication prescribed by the local GP why ate you not singing off the same song sheet...these medication were very importa ... more

Always helpful,

I went there while the doors were still open before lunchtime. The arrogant manager told me to come back an hour later because they were going to lunch. I was already in ... more

Slow service, missing items, lost prescriptions. One of the pharmacists spent 15 minutes wondering around like he was lost trying to find my prescription for the younger ... more

Great Pharmacy and lovely friendly Staff. Very helpful if you need advice.

Have used this pharmacy for one year .Always late ordering my medication in .I rang this week to explain i was going on holiday and was assured my morphine patches would ... more

it's small shop

Great service, local pharmacy