Wales Health & Medicine

Terrible place that passes responsibility for making mistakes to surgeries

The training is good but it's never open now

They say thay open at 8am been ringing since 8am!!! But no answer these receptionist take the piss never answer the phone and then when they do decide to answer they say ... more

I got accused of raising my voice when I asked if I was being refused medical help. My voice was not raised, but it's a good way to get rid of a very ill caller. NHS? No ... more

Went to Builth dentist today for emergency treatment for a filling that had come out, my dentist and nurse was lovely the treatment was quick and pain free, the dentist a ... more

No longer there. If it is, incredibly difficult to find.

It's a dentist...don't really need to say much more. I've been with them for years so I obviously find that they are a good dentist.

Very friendly and helpful staff, would recommend

Came here for a emergency appointment after phoning 111 and being unable to eat or sleep due to a infection in my wisdom tooth (spitting out green pus and blood) older re ... more

Dreadful service, why does it take 4 days to get medication!!!!!

This surgery is the old sway rd surgery and has always been part of new cross and clydach etc.They made such a mess of the old practice that they had to give it a new nam ... more

Called for a prescription was told they werent doing any as staff had walked out

Always have offers on

The best well branch. Fast, efficient and friendly.

Excellent service and staff unlike other Well pharmacy in the area.

After having a bad visit a few months ago, the last few times I've been all the staff have been very welcoming and help you if they can. The service has improved immensel ... more

Excellent Service, extremely helpful and super friendly

Went to CRGW for IUI. I found the Nurses were lovely each time we went to be fair, but the organisation was pretty poor. Had 3 cycles in total, unsuccessfully unfortunate ... more

Ive been with this surgery from birth (nearly 40 years) and Ive decided to change and register elsewhere now. Its very difficult to see a doctor and even become a challen ... more

My husband called at the dentist today to make an emergency appointment, as he walked in the arrogant receptionist raised her voice and said 'you can't just walk in here ... more

Unprofessional.

Supposedly open until 6pm but shutters closed at 5.30pm...brilliant after I finished early to pick up a needed prescription...

Absolutely shocking customer service no care at all when asking for medical advice over the phone this morning spoke to a lady at approx 9.15am who quote replied I'm ... more

Been with this practice for many years,tried phoning them for appointment and they have refused me treatment saying that cos I haven't been since 2015 I'm no longer on th ... more

My repair only lasted 3 months cost 50 pounds told no garantee

Very good dentist xx

I spent Christmas Eve here due to having the worst toothache ever! The dentist that was on yesterday managed to find the cause of my pain; a failed attempt at a temp fill ... more

Had invisalign done some years ago. Teeth drifted back and when I called to complain tried to charge me for another consultation. Have since gone to a new dentist who sai ... more

The pharmacist in charge of this branch of Well is unhelpful, cynically rude and also not professionally competent. I recently went directly from Morriston hospital with ... more

Got to be worst dentist ever

Extremely wonderful staff working in tough conditions. Absolutely hats off to them all. They are the best GP practice I've ever had.

Absolutely appalled by their delivery drivers complete disregard for road safety, failing to stop at a zebra crossing between ysgol y felin and bryngwyn school at 2.50 wh ... more

What a job this place is.. had an appointment booked last year and they have cancelled twice. What is more laughable is that they are blaming the old dentist mr and mrs d ... more

Far too difficult to get an appointment on most occasions. When you get an appt the staff are generally excellent but it's too difficult when you really need to see a doc ... more

Fantastic team at London Road. Special credit to Chris Truman for giving me my perfect smile. It is just under a year ago that I had my first aligners. I have finished my ... more

I visited the practice on the 2/5/23. The dentist mr Stefan Ivanhof was very good and helpful he gave me time to consider my options and then sorted out my tooth. Would d ... more

Not professional dont bother using them

I have always found Lloyds helpful and pleasant.Occasionally there have been supply issues with medicines but they have been apologetic and it has been quickly sorted.

The phone never answered have been trying for 5 days after every 6mins it cuts out. Dreadful for an old person on her own relying on my prescription arriving in time, Its ... more

Great little rugby club. Very friendly and helpful staff.. no idea if they open on non game days though sorry

The staff here are so friendly, and work together amazingly well. Ive never worked at such a lovely GP surgery before. The doctors really support the learning of students ... more

Surgery itself is very comfortable and well kept. The staff have always been super helpful and friendly every time that I've been. The phone system is absolutely shocking ... more

Always accessible, kind, compassionate and professional.

Long wait in the A&E department. I went with my little boy there and the nurse told us that the average waiting time is 18 hours.

Been going here for years wouldn't go any where else . Lovely staff well organised. Very clean in there

Brilliant well equiped gym with top atmosphere ,managed and nurtured by owner Ken.

Absolutely vile service, lady at reception refused me being able to speak to a manager, she hung up the call on me while I was in the middle of speaking and she left the ... more

Nothing really to complain about to be honest. Waiting room is small and clean, receptionist was lovely and cheery. I was lucky enough to get an appointment for gender se ... more