CRGW - Centre for Reproduction & Gynaecology Wales

Went to CRGW for IUI. I found the Nurses were lovely each time we went to be fair, but the organisation was pretty poor. Had 3 cycles in total, unsuccessfully unfortunately, but I think we only had 2 or 3 appointments that were actually on time. Always seems to be running late and no communication as to why/how long they'd be. Even the days of Insemination, I had taken hormones etc at certain times and then they were an hour late again with no communication. I even went to reception to ask how long it'd be and was met with 'i don't usually work out here, I'm just checking something, they'll be ready soon I'm sure' unbelievable!! What's supposed to be an exciting time, I was left feeling anxious, upset and frustrated. Needless to say, won't be using them again. What a waste of time.
Feb 6th, 2023

I cannot recommend this clinic highly enough. Anyone going through fertility treatment understands just how stressful the process is. The staff at this clinic were so friendly, supportive and professional right from the start. Thank you
Jul 25th, 2022

STAY AWAY FROM THIS CLINIC!!! I wasted 15months of my life with them. Very Unorganised company,money grabbing horrible fake people. That dont care about you! I was on a surrogate journey. When i found my surrogate they told me they dont take surrogate no more and have to move my embryo. 1 embryo from my retrieval that went horribly wrong.high dkse stimulation with a low dose trigger. No explanation nothing! I refuse to have another egg retrieval from this place. Create fertilty i signed a month ago and already have. Aplan and ready to start my second ond egg retrieval
Jun 9th, 2022

Genuinely the best experience weve had. We used CRGW for testing years ago before conceiving with our daughter through the NHS. After trying out a few other clinics, we came back here to try and conceive with our second. In every other clinic we felt just like a number, and here, we felt part of a family. Highly recommend.
Mar 26th, 2022

Really stressful the whole situation of actually firstly trying to obtain an appointment was left Without any contact for months and months Paid a lot of money for an appointment paid extra for additional tests doctor never gave me any realistic results just said fine . Doctor wasnt interested in seeing any of my chronic health related conditions tried to rush me out of the room after doing a quick 10 mins consultation in seeing lots of eggs and said all normal couldnt see any problems but couldnt see any reason why not to do IVF . Pathetic customer services unfortunately very disappointed
Mar 18th, 2022