Vauxhall Surgery

Mar 31st, 2023

Amazing surgery. They always fit in my children whenever I call. They work so hard to fit you in or call you back. Staff are lovely.
Jan 31st, 2023

Absolutely awful service. I was waiting for a call back for over 9 hours. I spoke to an absolutely vile woman on reception, I think her name is Rebecca. She sounded as if I was completely wasting her time, she coughed loudly in my ear & eventually hung up on me before the conversation was over.
Jan 11th, 2023

I visited the surgery feeling very unwell and was greeted by a rude staff member who questioned everything I told her and spoke to me in a condescending tone. She was wearing a (blue - from what I recall) tunic, so presumably a nurse as opposed to a receptionist. I ended up leaving feeling worse than I did upon entering the surgery. It doesnt cost anything to be nice, especially when people are feeling ill. Maybe you are in the wrong profession.
Dec 23rd, 2022

Awful awful receptionists!!! So rude! Such a shame a lovely practice and decent doctors to be ruined by unmannerly and just miserable receptionists makes me dread going/ringing up!
Oct 27th, 2022