Wales Health & Medicine

Absolutely HORRENDOUS CUSTOMER SERVICE! Extremely Rude and Unhelpful staff! A ZERO Star would be more suitable but it's unfortunately not an option.

Very friendly and helpful but sometimes there is quite a wait for prescriptions

The worst chemist I have stepped into! Never got the medication. Extremely long waiting times and terrible customer service. Avoid at all cost!

The worst. Want you to call at 8 to make appointment but you try 347 times and still cant get through! Have been dialling non stop for an hour and twenty this Morning and ... more

This is about 11 mile trail from Abercynon to Hirwaun, taking you through Mountain Ash and Aberdare, I wouldn't recommend it as a leisure route, as a lot of it goes along ... more

Usually busy but as my doctors are extremely slow sending prescriptions over (diabetes stuff) They sort me out every time, excellent customer service

If I could give no stars I would had multiple appointments canceled last minute finally got to see the dentist said I need a few filling and he will ring me for an appoin ... more

I had a very positive experience at this dental practice today. Firstly, the receptionist was friendly and accommodating over the phone and got me in for an emergency app ... more

Not really had a problem with the staff like the others, apart from one woman that gets really touchy, but they never have anything available, i always have to go elsewhe ... more

Doctors are brilliant when you actually get an appointment with them. Redial isn't fast enough to get through to the receptionist to actually get an appointment. 1 minute ... more

Never open on time always late

Waiting for chemist to open since 8 30 only to be told the pharmacist is stuck in traffic and still waiting for my prescription 9.15 still no sign of her and still not op ... more

Avoid this dentist at all costs! Do not let Marcos touch you...I am having to pay hundreds of pounds privately to fix his mistake.

Would not rate this chemist at all !! Always out of stock , unreliable ! Disappointing service !!!

Can never get through on the phone. Rings and rings until it cuts off. You ring straight back and it's engaged. This happens on a loop. Appalling and frustrating when you ... more

Absolutely shocking. I always wait over an hour to get through and it either cuts off or I'm told to ring back the next day. Then the same thing happens. I have health co ... more

Poor

This is the WORST PLACE EVER! They have only made me worse! When i got into hospital cus of some mental health issues they said i was ATTENTION SEEKING? I have panic atta ... more

Appalling attitude towards mental health, would give 0 stars if I could. Left my schizophrenic friend without medication with no warning of this even being a possibility, ... more

Whole system is very frustrating

Doctors and Nurses are nice but it's basically impossible to get an appointment. The AskmyGP app is only open for 15 minutes and they don't take appointments over the pho ... more

If I could give this place zero stars then I would! Staff are rude and so slow. Never in my life have I waited 45 minutes for a prescription with 3 things in it when ther ... more

Cant believe how long you got to wait just to pick up your prescription which is ready for collection. No one on the front desk. This place needs to close down. Dont you ... more

Service has been awful, slow and borderline rude, and incredibly uncompassionate both times Ive visited. Customer satisfaction is not on their radar.

Nice and friendly

This is CLOSED DOWN could someone please update this.

some staff and pharmacist can be extremely rude and work at a snails pace,they ignore the queues at times and my husband waited 40 minutes today then told he has to wait ... more

Eventually answered the phone after hours of trying to find if they have medication in stock. Phone was put down and I overheard the staff complaining that they would be ... more

Be aware,tried to make an appointment for my grandson who is registered with this practice,for a check up,can understand it's been 3years and no appointments because of c ... more

Moved to this area in June and had to use this doctors surgery, its awful the app doesnt work half the time and when you ring they tell you its emergency only? Isnt a hos ... more

Useless doctors that dont listen or care about your input. Needlessly suffered SO much at the lack of empathy and duty of care that this practice offers. AVOID AVOID AVOI ... more

Very Ignorant practice manager and awful doctors

Tried ringing chemist no answer went to get perscription long queue so said to save a long wait is my perscription here yes great I said I will wait then came to me you ... more

Slow. Painfully slow. Seemed to be a competition between the 6 staff to see who could avoid any interaction with customers the longest. Walk to the Pharmacy in Morriston ... more

I've been trying to book an appointment for my daughter and reception advised me I need to call at 8 am on the day. I've been trying to call since 8 am lines were busy fo ... more

Please avoid. An extremely biased and anti father service, which was extremely unprofessional. This included her losing her temper because I said the children had a right ... more

shocking service can not get past reception if the receptionist's think it is non emergency. They do not involve doctors, they decide. I am getting worse, can not get to ... more

for several years the same problem has not been a brush to clean the trailer

I went to the pharmacy today to collect my script and needed antibiotics.. I asked if everything was in my collection bag including medication and was told yes.. I'm stuc ... more

This boots has been here for so long. We handed in our sons prescription for his meds. He was meant to have 50mg of the one a day but they entered it on their system as 1 ... more

Young stuff are definitely not trained to deal with patients. They are very rude and unprofessional. Training is definitely needed. The way they speak to people is disgus ... more

Registered with this surgery a few months ago and its been a nightmare. Very rude staff. Calling for 3 consecutive days and each time was told a doctor would call me but ... more

Polite staff

d tooth removed and root was left in my gum... Had to go to Newport for surgery to cut my gum back open 3 months later to remove the root. In the last few weeks went in f ... more

I tried phoning to make an appointment but they didn't have the patience to listen to someone with a stammer and put the phone down on me. I'm seriously not impressed and ... more

i wouldn't bother wasting your time going to your appointment with her she is a professional lier.

Can anyone help me and tell me where you can find doctor's appointments website? Apparently there is on internet, choose a day and have a visit. Because phones, and even ... more

This unit is a waste of time. They do not help people at all. Just diagnose, medicate and discharge you like I have been today as "there is nothing more" they can do for ... more

Ive been with this surgery for 60+ years and until the last few they have been excellent. Now they are worse than useless they are dangerous. It is only a matter of time ... more

200.00 just for a skin consultation is disgusting!