Amman Tawe Partnership - GCG Branch

Moved to this area in June and had to use this doctors surgery, its awful the app doesnt work half the time and when you ring they tell you its emergency only? Isnt a hospital for emergency? The only good thing about it is the receptionists are nice
Mar 14th, 2023

For the sake of your own health and sanity stay away. If I could give less stars I would.
Jan 17th, 2023

Bloody terrible staff. They don't communicate between themselves, they don't give patients ALL the info they could be giving, they don't follow up on test results, they seem to make rules up as they see fit, so if they're having a bad day, god help you! I take morphine, I spent 6 months pre ordering this, then was told I didn't have to any more. For 3 months it came with my other meds, except for this month( November), when I've just been told I need to pre order!!! So, after 3 days of being without it, I've now to wait 72 hours for another script! Do better!
Dec 2nd, 2022

Only putting 1 star so that my review will be posted but they deserve none. My grandmother is dead because of the gross negligence from doctor Williams. An elderly lady of 82 with a broken back and you dont believe in painkillers and forget to put a referral through for occupational therapy? Vile, because there was no duty of care no logical thinking of getting a district nurse, no anything she is now gone and we are left with a gapping hole in our family. You wouldnt even go out and see her. It too for me and my mother to attend the surgery to get someone to come out and even the nurses were stood there nearly crying telling the receptionist to do an urgent district nurse referral. You should all be ashamed of yourselves, the negligence has cost a life and none of you will care. I will be hitting you with every single law suit I can and I will make sure that doctor Williams never practises again and this surgery needs to be completely re-staffed, apart from the 2 nurses who genuinely tried to help up. How do you all sleep at night? Her life is on your hands because no one understands the meaning of duty of care and urgency. Avoid this place, avoid it completely, they wont help, they wont even attend an appointment. Find somewhere else.
Sep 19th, 2022

I have gone past frustration then anger I'm now so depressed an desperate to find a doctor who actually cares this surgery at GCG is horrific in the years I've been registered there my family never really used them so when your diagnosed with serious conditions you expect proper medical help correct medication support someone to talk to who is medically trained an actually wants to help please DO NOT USE AMMAN TAWE SURGERY if you are diabetic or going through the menopause they will turn your world upside down then push you to despair
Aug 10th, 2022