Well Tonyrefail - Tonyrefail HC

Never open on time always late
Oct 25th, 2022

I collect my repeat prescription, once I receive my text message confirmation that its ready, every 28 days. I have the same experience every time, and regularly have to wait for 20 minutes+ to be served. This is not a good customer experience, and something I dread doing. I hear plenty of customers complaining in the queue every time I go here. I usually come out during my working lunch break and worry each time that I will be late returning to work, I feel this is not a good use of my time. There are plenty of staff in this store, and my prescription is packaged elsewhere and despatched here. This place is not efficient and it does not provide a good customer experience. Can't they offer a delivery service direct from their supplier for repeat prescriptions, and cut out the 'middle man' here, since this adds no value whatsoever.
Sep 29th, 2022

Absolute shambles of a place!
Sep 23rd, 2022

Terrible service not interested in the patient won't answer the phonne
Sep 18th, 2022

Too many behind chatting and not enough serving.needs a over haul
Aug 9th, 2022