Scotland Doctors & Physicians

unable to get an appointment. You're told to call at 8am but no one answers, then when you do get through you're told no appointments and call the next day at 8am. This h ... more

You know when you meet someone for the first time and you just 'click'... that's what happened earlier this year when I met Vicki Rebecca, shes one of those souls who are ... more

Went in to get coil

Well what can I say... U never see the same doctor twice and u don't get to see doctor walker. The staff at front desk the attitude of em. Just tried explaining to em tha ... more

They appear to be nice but they are employing quite dubious sales tactics. Be in no doubt they are primarily interested in cleverly taking as much money off you as possib ... more

Mel is experienced,focused and supportive. This comes through in the session. She provided a safe space for me where I felt free to open up and not judged and therefore c ... more

A excellent practice firt class Doctors and staff The people of the area are very fortunate having such a practice . All the best .

receptionists are very rude and never pass on notes my sister has been told many times she will get a phone back and never gets one. only a few doctors who are respectabl ... more

The worst. I suffered a fracture, was sent to King's Cross for an x-ray. The radiologist told me that the surgery would have my x-rays that afternoon. I called every day ... more

Not happy with the way my mum was spoken to over the phone just to try and get an appointment for my 1year old.. I was told to call at 8 in morning to try and that what I ... more

I found staff to be broadly reasonable and efficient in their roles. This review is based solely on their shoddy online booking system which is dysfunctional most of the ... more

Really xenophobic and unnecessarily rude receptionist staff. Honestly shocked by just a two minute interaction!!!

Receptionist are Absolutely awful refuse to give appointments after 9am demand to know reasons why you need an appointment and if you bring up the fact it's hurting the c ... more

Expect to wait over 5 weeks for a TELEPHONE appointment with a doctor like I have had to. They will tell you it's due to a combination of holidays, sickness and covid. Th ... more

I come from a bad experience at my previous health centre and I'm absolutely delighted with the doctors and the staff here. Always kind and helpful. I find they also work ... more

Dr ilyas is an extremely helpful person who is also well mannered. Overall staff is very friendly

Had Dr mclaughlin for years he has helped me through many a bad times could not ask for a better doctor I hold him to the highest standard to add to that he is a lovely k ... more

I can't say that these are the worst GP, because I haven't met any good hospitals here yet. I have had the experience of interacting with this GP several times and try to ... more

Can't get an appointment for love nor money. Spend 1hr + on the phone . Frequently cut off, eventually get through to be told to call back tomorrow.Even the prescription ... more

rude staff specially receptionist

The staff is always there to help you,guide you and support you. My midwife was kind, also the ladies from the recepetion. So far the gp that I have really care about my ... more

Visited Forth View on many occasions through the years. I have seen around 4 of the GPs and have nothing but positive things to say about the practice. The wait times are ... more

Been at this practice for 2 and a half years. Moved away now but had a lot of concerns. Had to complain my way through NHS to get something that my Dr believe I shouldn't ... more

Just had an appointment this afternoon with a nurse in the Stepps Practice at 2:30pm. She was absolutely lovely went over and above for me and really made me feel like sh ... more

What's the point in phoning at 8.30 to get an appointment. When you get through no appointments available. Told to phone back @12.30 again no appointments. Just when I am ... more

Great service, easy to get hold of and same day appointments

Dr Verma is the best doctor I have ever had in over 20 years. He's wise and tough and got me through a really difficult time with me health. 10 stars out of 5.

Doctors are amazing, male receptionist fab woman receptionist absolute horror doesn't let you speak, speaks over you and is just rude!!

Been with this Practice for many years Dr Mundell is Amazing she is full of Integrity and Empathy cannot thank her enough for everything she's done for me

I've just moved to the area and have found Receptionist, lady who dose blood and doctors have all been brilliant with my 2 children and myself thank you :)

Small surgery with built in pharmacy, closed for lunch 1 till 2pm

Have been with this surgery for 4 years after moving to this area, in the beginning the surgery was great friendly Drs and reception team. As the years have gone on and e ... more

I cannot thank the doctors enough at this surgery. They are always polite and shows genuine care . The same for the Nurses and reception staff.

He tried to help to be fair and is very welcoming & easy to speak to. My dosage prescribed by Dr Hutton was too low however so I had to go back to my previous medication.

THEY DONT ANSWER THE PHONE Everyone is fed up with this place

Friendly and helpful staff, dr's are excellent

Try phone on the day and asked if it's an emergency if not can't see a doctor. I have mental health and issues with pain but cannot see a doctor and get questioned before ... more

Very hard to get appointments when your I'll because 98 of doctors are booked so far in advance which I don't understand how folk know they are going to b I'll 2,,,,,3 we ... more

The doctors are great and listen to the patients concerns. If you have concerns that can't wait for an appointment, patients can call and ask to see a doctor on the day.

Had my fair share of Dr's over the years and while these guys aren't perfect, they are human afterall, they do try and often go the extra bit to help. Compared to other a ... more

Ordered a plain bacon burger and no dout apparently no one understands what plain means ?

Always friendly and helpful. Thank you.

Why can't I make an appointment to see the nurse at this practice, am told telephone consultations only. Not much use when I really need to see the Nurse regarding my con ... more

Everytime I try to call it takes way longer to get through than it should. Staff are lovely once you finally get an appointment but its a nightmare to get through. This m ... more

I always had a good experience from the receptionists and the doctors/ nurses. Never found difficulty to get a same day appointment whenever my family /kids were unwell. ... more

Joining this surgery when I moved to the area is like going back in time by 30 years! Wait times for telephone contact is dreadful on every occasion at any time of the da ... more

Our Doctors and staff at the surgery are the best of the best. So blessed to have been looked after by Shebburn for 50 years. Cant praise our practice enough

Great service all the time

Efficient professional & helpful