England Optician

Awful customer service. Both pairs of glasses broke within 6 months. Cheap glasses, cheap lenses but expensive prices. Avoid at all costs

After visiting this morning as a family of five, we were very impressed with the service that we received. Sam is a very competent, knowledgeable and soft talking manager ... more

Extremely helpful, professional, friendly. Mark the Manager has gone above and beyond to help me out. Linda Mortimer

Good friendly professional service

Wonderful experience and lovely people with great service

Beware if you have astigmatism. The optician told me astigmatism didn't really need correcting 180 and below (I'm at 180). He was adamant about this. When I struggled to ... more

Hi. I'm really pleased with the customer service. They were very helpful and professional. I had the coating to help make things more crystal clear and I've always refus ... more

Amazing service amazing people thats all I say

I have used Riviera eyewear on numerous occasions and have found them to be professional and extremely competitively priced. Thank you for your bespoke service .

I would highly recommend anyone to have the iol Sergey it's painless and the results are amazing very friendly team . I was made to feel relaxed all the way through I'm s ... more

The nicest and most helpful staff

I have just popped down to bleetmans (14:30) to pick up my new glasses and the shutters were down, says on the site that they close at 15:15, please advise or amend, than ... more

I recently tried Cubitts for the first time. I needed to have an eye test and get some glasses. The eye test was a real pleasure both from a professional and technical pe ... more

I was looking for a new opticians for my daughter and this one came up so I gave them a call. However there was no answer so I made an appointment elsewhere . 4 hours lat ... more

Really impressed with the service I received at the specs factory. Jamie is knowledgeable and was able to have a almost new pair of glasses lenses changed. Which i had b ... more

I had an eye test last November and was prescribed new glasses. The frame I chose was not satisfactory and I kept going back to the shop to have it adjusted. In the end t ... more

Great opticians with lovely staff. Eye exam was very thorough and had lots of techy equipment. Loved the selection of frames. Will be returning next year for another pair ... more

Don't go a complete waste of time staff don't know what they are doing

Refused access due to having an assistance dog. Breaking the law under the equality act 2010.

Nice place friendly staff.

Very helpful

I tried to book an appointment online a week ago. It said it would get back to me with a date and time but I'm still waiting so going elsewhere now

Thank you Buyspecs Direct, a great service and I love my new specs.

Excellent service - staff all polite and courteous - received my new glasses in less than a week.

Always a warm welcome at Day Lewis. Attention to detail that matters makes Harish, Karim and Verity a winning team. Visit them and experience this for yourself. Quality e ... more

Personalised and unrushed servce

AMAZING Optician was so kind and patient. DEFO RECOMMENDED!

Very bad service they made a mistake with my lenses and make me wait for more than a month to redone it they even dont keep their words very bad experience

Excellent, knowledgeable, very caring and professional doctor. Very attentive, caring and great customer service. Me and my family got great service and wonderful experie ... more

Very professional, friendly and honest opticians. Harvey is an extremely polite, kind man who goes above and beyond to help with your eyecare. Both myself and my husban ... more

Mr Smith provided an excellent friendly efficient service. I would highly recommend him. Thank you Mr Smith.

Good service and very helpful. Ordered a second pair of reading glasses.

Excellent customer service and the staff are very helpful and curtious

I had my eyes tested at vision express Colchester. My intention was to to order some eyewear from an online outlet as there is obviously a far wider range to choose from. ... more

This optician might have some good reviews, but my experience was more like that expressed in the other one-star review. How incredibly rude and unhelpful the chap in thi ... more

My wife and I called in this morning with prescription in my hand. We looked at the many frames on offer, and i went to ask a member of staff a question, there were 3 mem ... more

The optician was so patient with my girls with it being their first time getting their eyes checked he made it such a nice experience for them even though they were a bit ... more

Would not listen when complaining about charging my mother in law 2000 for 2 pairs of glasses. Referring matter to Opticians Ombudsman.

Great opticien, really helped with my double vision

Do not waste your time and money! Terrible customer service. They've given me unsuitable glasses with really poor quality and took a very long time to be made. And they d ... more

Staff are very helpful and friendly. Thank you.

bad experience, not helpful and not professional, even can't exchange silicon nose pads glasses

Looked after very well. There has been a lot of changes in my eye sight during the last couple of years so Im looking forward to testing my new glasses when they arrive.

Very happy with my new glasses. Great to be served in such a happy atmosphere. Lovely ladies served me.

Excellent opticians. Great customer service and after care!

Excellent service all very polite and informative ,however I went last week and the lady at the desk was a bit abrupt with me ,I was being served by a new lady who was l ... more

Really good opticians. Optician was really good and very patient and explained everything really well. The ladies outside were lovely, giving help on choosing frames and ... more

Wish Id discovered this place before. Took prescriptions for myself & my Daughter, had lenses made thinner for mine which were put in to frame I took. Daughter choose fra ... more

I am really terrified about how the optician behaved to my 9 years old child. When my daughter couldnt read the letters correctly, the optician asked her to be honest in ... more

The staff were friendly and we wasn't rushed. Everything was explained throughout what was happening and then what would happen afterwards. The staff were very knowledgea ... more