Cardiff, wls Doctors & Physicians

Absolutely appalling service from all doctors. After 4 failed attempts they still cant get to the bottom of an ear infection. After 4 different sets of antibiotics stil ... more

Whenever I try to call to book an appointment it takes an hour just for the receptionist to call back (the receptionists are usually on a massive power trip and act like ... more

Excellent GP practice.

So difficult to get through on the phone.

The new building looks great, lots of room, clean and so much space, however, i still get sent elsewhere!?! Does the building lack medical staff? If so, what a load of m ... more

They say thay open at 8am been ringing since 8am!!! But no answer these receptionist take the piss never answer the phone and then when they do decide to answer they say ... more

Ive been with this surgery from birth (nearly 40 years) and Ive decided to change and register elsewhere now. Its very difficult to see a doctor and even become a challen ... more

Surgery itself is very comfortable and well kept. The staff have always been super helpful and friendly every time that I've been. The phone system is absolutely shocking ... more

Nothing really to complain about to be honest. Waiting room is small and clean, receptionist was lovely and cheery. I was lucky enough to get an appointment for gender se ... more

The best in the surgery. By a looooong shot

Always great the member of staff and nurse are amazing people thank you

Very disappointed with the services and lack of compassion I this surgery. The receptionists think that they have made it in life and that they have the authority to talk ... more

Tried to get an appointment for weeks. Could never get one. Dont waste your time.

Needed a hip replacement urgently, lady on reception couldn't do it. Not happy

Doctor are good but the one receptionist are rude she don't knw how to talk to patients she should not be there

Awful. You will get passed from pillar to post by the rude receptionist. Takes ages to get through on the phone and when you do they palm you off anyway. Doctors are amaz ... more

Really very poor service.last 8 days trying to make an appointment when I call 8am saying call on afternoon at 1:45. When I call afternoon saying call next day morning.. ... more

Left my mother who is very poor health with 0 medical care!!! Now my mum has been rushed to hospital three times because there doctor's either refuse to help her or simpl ... more

200 dials from 8am to 8:am to get GP appointments no lucks

They kicked me out of the surgery for bad behaviour when i had a mental health relapse. This is discriminatory. If someone has mental health problems, their brain isnt wo ... more

I've been trying to get an appointment for 2 weeks. Every morning from 8 to 9, I call and the line is busy. If I call after 9, they tell me to call early in the morning a ... more

the worst GP ever seen including staff

Never get through to the phone.

Honestly so rude one Chinese looking lady, i understand everyone has a job to do, the practice donot belong to your father you need to check your tone, who do you think y ... more

Very rude and slow receptionist and I've also found your responses to other poor reviews very rude. You apologise but then try to pass the book. You must employ smarter r ... more

I was at this clinic 4weeks ago. I went there to pick up a form which I submitted the following day. We already have NHS number and the receptionist promised to get back ... more

I dont understand how they just can't pick up the phone it's ridiculous! I've tried 2 days now to change an appointment..I'll turn up late and if they turn me away I'm go ... more

Awful doctor,bordering in negligent

I have been with this practice all my life and have never been disappointed until now, I was on the phone for 2 hours being told I was next, and then after 2hours they hu ... more

Staff at this surgery don't care about you your health or anything. I phoned for 3 days to get any appointment. On the third day I said it was an emergency. The doctor wh ... more