England Eye Care

I went for an eye test 2.5 weeks before I was due to go on holiday. The eye test went really well the optician was lovely. They said that they will be able to get me my n ... more

Was a good service, but very overpriced! Considering most opticians charge 20-30 for an eye test. I payed 64 and it has really put me off going back for future eye tests ... more

In the main, staff are always so friendly and helpful and nothing is too much bother. Whilst there, one female team member actually said "go away" when the phone rang. It ... more

It's a great place with great service however the first eye exam (where you look at a hot air balloon) gets quite tedious and changing the picture shown to offer variety ... more

Very friendly staff and the optition explained everything clearly throughout my appointment.

Very helpful and friendly service I have been using them for years now .

Had my eye test appointment which was all good. Went back a week later to collect my new glasses and had an issue with not being able to see out of my glasses. The Lady t ... more

Broken screw in my spare glasses and slightly bent frame of my current glasses. Danny immediately went to work after checking how the frames sat on my face, after a few a ... more

Pretending to know how, I would never go back again

We were served by a lovely young lady called Dani in the Washington store recently. She went through everything with us & we purchased two pairs of glasses in the 2 for 1 ... more

After making an appointment for a contact lenses and having constant dddconversation about contact lenses during my appointment I was then given a prescription. The lady ... more

Literally told me on the phone they do not serve me as they do not need new customers. Lol. Never had an experience like that with a business if I am ready to spend cash ... more

Brilliant service went above and beyond from the eye test to the ordering of my lenses.

Having recently started wearing glasses, I was having trouble finding a new pair to fit correctly. Dee was very patient and ordered in some frames especially for me to t ... more

Went to pick up new glasses, seen by Amy. Very knowledgeable, kind and helpful. Excellent service. Thankyou Amy.

Very nice staff, always here to help! Top service provided, I'm so pleased with my new glasses!!

Gd place team are gr8 & very proffessional &staff happy in their work

Professional opticians

Mark was clearly highly experienced. He uses old school methods and gets his results bang on. Correctly diagnosed a troublesome issue that was later confirmed by the eye ... more

Excellent service from experienced and friendly practitioners and staff. As a new customer i was made very welcome, supported and in safe environment.

Really really poor service, I get my eye test and glasses through work, options for opticians isnt great all small independent opticians. Gave Thompson a shot as theyre o ... more

Fantastic service. Very helpful and kind workers. Would definitely recommend .

I only went to get my specs repaired. They needed new nose posts. Bit of a wait even though I had an appointment due to staff shortages. Didn't mind. Excellent service as ... more

Amazing customer service. Would definitely recommend over competitors.

A friend recommended Asda opticians to me and I recently went for a test and ordered new glasses. I had amazing service from the 2 front of house ladies and the optician. ... more

Friendly and helpful staff with good range of frames.

Booked an eye test for bank holiday Monday as I would be in the area. They called me 30 minutes before my appointment to cancel as they had nobody who could do the test! ... more

Great

Very thorough. Very well explained. I'd tried cheap glasses from one of those online places but there's definitely a difference; the fitting after purchase (one of the on ... more

Excellent service and finally I can watch TV and read small print, they are a first class company.

Very good

Fantastic service, fully booked but called me back and squeezed me in at the end of the clinic, very pleased and very grateful, Thank you

Ive been using McGuiness Opticians since they opened and have always found them extremely helpful, friendly and knowledgeable. Theyve always given the best advice and spo ... more

Ive bought my last three lots of glasses from here and have been happy. The staff are lovely and helpful but on this occasion Im not happy with the glasses. I called to g ... more

I bought them used, so I can't speak to the customer service, but the glasses themselves are top notch. Beautiful acetate, riveted arms/hinges, and great fit. Would defin ... more

efficient service and I am very pleased with my new sunglasses, I will now bw able to read in the sun

Last year I made the mistake of going to spec savers in Purley! Never again! Heather Bailey was absolutely fantastic on my first visit today. Incredibly thorough eye exam ... more

Myself and my Boys have used peter Marson in Southwick for the last 25 years plus ,they are friendly and professional and wouldnt go anywhere else .

Excellent Service! I broke a part on my glasses and popped in on the off chance they could glue it back on. Turned out that wasn't possible but the chap at the front repl ... more

Thourghly professional.

Such a fabulous experience with these guys. So friendly and repaired my sunglasses to perfection! Same day service, I will 100% be visiting again.

Poor after sales service. Took glasses back in because they quickly became scratched. They said I hadn't been cleaning them properly! However, as I said I had, they concl ... more

Do not go. In my experience for the last two years. Service is dreadful. Staff do not know their patients. Constant change in personnel . I cannot recommend VE in Cranlei ... more

After three attempts at getting the correct lenses for my glasses, the store finally gave me a refund. The manager is so flippant and the staff run around in a confused s ... more

We had an appointment today with my son, he was treated by Josh. I just want to say a HUGE thank you. My son can be quite awkward around strangers and you made him feel r ... more

Thanks for fitting me in at short notice.

These lovely people go above and beyond to help, friendly, helpful and welcoming.

Just been back with my glasses as the focus on them wasn't quite right. Two of the staff helped me and sorted it out very quickly...delighted, thanks

They are very friendly there.

A great independent opticians with knowledgable staff !!