Bristol, eng Banking Services

I needed to into the branch to change address for my son who couldn't get to a branch near where we live. The lady behind the counter was so helpful explaining what I nee ... more

Madalina was super friendly and made the process very quick and simple. Definitely will be using you guys again in the future.

in worng place of map but you can beat a good standalone

Went very quick. Thanks

Excellent service from Eurochange, best rate for Euros and convenient pick-up for me. Very easy to order online, ready a day ahead of time. Sensible distribution of notes ... more

Long wait

I've been a natwest customer for 34 years and over the years they have gradually reduced their opening times. Now they have also closed my local branch on a Saturday morn ... more

Pretty standard mini Lloyds. It has a few cashiers, a immediate deposit machine as well as a couple of cash machines. Good location on Fishponds high street. Only open un ... more

(Translated by Google) Excellent and very happy (Original) Excelent i foarte fericit

You cant pay money in over the counter. They insist you use their machine. The lady on the counter is aggressive and unpleasant. Banks will just be completely online even ... more

Joanne Drissell was exceptionally helpful in all respects of regarding the Direct debit guarantee query 5*service

Mohammed is brilliant what a smart young man sorted my problem within minutes even providing me with a charger Couldnt thank him enough

I had very efficient and friendly service from the lovely Tracy. She made light of a tricky matter. Thanks Tracy. Matt Stephens, Knowle

Andrew is the most awful disgusting person at this branch!

0 stars to the to lady who served me, I was greeted with an extremely rude, abrupt young lady (Hand Tattoos and multiple piercings) at the cashier desk, who had no patien ... more

Always a Long wait to see a consultant

(Translated by Google) Nice and pleasant service (Original) Mia i przyjemna obsuga

All the staff at Handelsbanken Bristol were really helpful and accommodating, can highly recommend them for business and personal banking

Staff are friendly.

Ive had an acc with santander for years and service has always been excellent. Today, for the very first time I felt humiliated by the way a staff at the counter spoke to ... more

My experience was okay and very ezey to find all so

Bim and Stacey were very friendly and helpful - thanks ladies!

The staff are always very helpful and polite I have never been disappointed with the service In fact I would say they go above and beyond my son had passed away and I was ... more

Very disappointed with the customer service in this branch. Made a special trip after confirming via the phone they could assist. This was not the case and the staff didn ... more

Constantly problems with this branch being open. One day not opened until an hour later. Other day completely closed. Today opened but obviously closed for an hour exactl ... more

Great landmark

So sad the see this branch closing down; the staff are lovely! I had to come as the Cabot Circus branch was under renovation but ended up fixing a banking issue I had no ... more

(Translated by Google) Inaccurate location, and after I managed to find them, I couldn't send money because there were many transactions that day and they were blocked (O ... more

Very helpful and supportive for me

A bank with no cash??????????? What's the point in that?!

Awful customer service. Payments take hours to arrive into the account. Was charged a fee of 3 for my account that opened 2 days previously. Sent money into my account b ... more

Too many security codes on online apps. They are closing all their local branches so share holders make more money and we have no local bank. Staff in the bank very pleas ... more

Get here early ,to avoid queue

Patient staff, very efficient.

utterly appalling customer service i have been a customer for 12 years and recently an idiot purchased something for me online and could not wait for it to arrive. It has ... more

very unhelpful staff, seemed to be being purposely difficult insisted on bank statement from another bank as proof of address, had a payslip on me aswell as hsbc card and ... more

Ryan from this branch was wonderful from start to finish. Great customer service and so so helpful when I was dealing with issues on my account. I didnt have much dealing ... more

Definitely wouldn't recommend

Worst customer service I have received! Will be changing banks asap

Critical: Professionalism, Responsiveness

I've just visited HSBC Kingswood to enquire about a product, and was advised by Toby. I found Toby to very friendly, professional and helpful. Then Adrian opened the prod ... more

Leigh was extremely helpful and professional! I had to make a large bank transfer and he gave me really great advice and showed me how to use the NatWest app on his phone ... more

Excellent bank. Friendly helpful staff. Easy parking. The best bank I've ever used. Top marks to Simon for his advice and help in resolving an issue for us; his communica ... more

Very helpful young lady, cheery and professional. Explained the buy back too perfectly

Why stop printing the copy of statement on the machine, why waste my time, why make simple things complicated.

My favourite second bank. Good opening hours and competent nice staff. No need anymore

Visited branch this morning to report a scammer purchase. So far so good. My card was cancelled, and was given a number to call for the fraud dept. Number proved to be ... more

Don't open a virgin money account. Terrible customer service. They have a technical issue and have locked my account. I can't make business critical payments and they tel ... more

Have used this shop to purchase gold chains (a couple at a time for family). Went today to sell some scrap (to me) rings etc, quoted silly price as I would rather walk aw ... more

helpful staff