Triodos Bank UK

Awful customer service. Payments take hours to arrive into the account. Was charged a fee of 3 for my account that opened 2 days previously. Sent money into my account by faster payment and arrived 7hours later.
Apr 29th, 2023

Worst bank I've ever dealt with! Really wanted it to be good as I was looking for a more ethical bank. Unfortunately, the app is useless and so is the customer service. They aren't able to solve a single issue! Simple transactions such as paying in and out turn out to be a painful process! Just had enough!
Apr 22nd, 2023

Opening an account was simple and from pressing the send button to being approved took about 30 minutes. There are some little quirks with the app but it's more a matter of finding stuff for the first time than any real problem. The internet banking is good (it looks like you have to use a desktop to get full access to all the services - the mobile app gives you just the basics). The account switching service was as pain free as the smooth talking adverts on the TV say it will be. All in all I am very happy that I have moved to an ethical bank. I have not had to contact a human at any part of the process so cannot say how good things would be if something went wrong.
Mar 21st, 2023

Wont let me transfer my money says investigating for past week now and i have 205 in the account they wont let me have this bank is so unfair and dont trust them
Mar 17th, 2023

Great people!
Jan 31st, 2023